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Russian visa- Be careful

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11. Posted by aharrold45 (Travel Guru 1281 posts) 9y

Quoting lonelyhear

In fact, the mail ' validation pending' from supportatWTR came and still lying in the spam folder, which in any way I can see. The validation yet to come, at least in the same folder.

'validation pending' probably is referring to you having to validate your email address with the site. Maybe you should try moving the email that is currently in your SPAM folder saying 'validation pending' to your inbox folder, open it and then it probably has a link in it saying click here to verify email address (or something of the sort). After you click that it will probably have a screen pop up saying email address verified and then they will know you did infact order visa support and it wasn't some Nigerian creditcard thief who has ordered the support with your creditcard details. Then they will know you are willing for that charge to get put on your creditcard and will charge it and send the support. I can't recall having to verify my email account when purchasing the visa support but I've done that much online since then that has required verification that it probably did. Often sites will not send stuff before you verify your account, so maybe this is what you need to do before it'll be sent.

I wouldn't have believed the amount of creditcard fraud from Nigeria to online businesses until I did work experience at a travel agent which does a lot of business on the internet. Every single morning they'd have between 6 and 15 bookings from Nigeria from people who have stolen creditcard details. These are the ones that they could tell were from a Nigerian creditcard fraud from years of training of how to spot the signs. So if this one agency which was very small and in Australia gets that many fraudulant bookings, I can only imagine that throughout bigger agencies they'd have hundreds and around the world millions meaning that those frauds will need to also apply for visas if they have got the ticket to Russia. So that will mean the verification process of verifying your email address is now probably necessary on way to russia site to try and prevent those frauds.

I'm sure you'll get the support as you paid for.

See if the email you say is still in your SPAM folder has a link and move it to the inbox or click a button saying mark not as spam. Maybe this will work.

[ Edit: Edited on Jul 1, 2007, at 4:22 PM by aharrold45 ]

12. Posted by Gelli (Travel Guru 2457 posts) 9y

Ok, i've sent the question.

I will send you a PM including the full text of any response I get and if i haven't heard anything in a day or two, will follow it up for you.

13. Posted by lonelyhear (Budding Member 48 posts) 9y

Dear Allan, My sincere thanks to you. I made a fool of myself. How I missed that activation link, I do not know. Actually the word 'pending' visually stopped me going further.I did as you advised and lo, it worked! It really activated, registered,recived my request mail and auto replied. It says, the service provider will contact me in 24 hrs. As you very lucidely explained, it is very much possible the activation prevented all the processing.( By the way,I found out, the amount of $30 is yet to be credited. Also I did not have to move the mail from the spam folder to the inbox folder,although I disabled my spam filter in the net connection.) So, let me hope to get ithe voucher soon. But,this registration I did for the 'support centre'. OK? How the service provider not servicing,who confirms the order and which is a different site/company? May be they have some connection or WTR asking for the registration in an indirect way. All in all, I just wasted some valuable time in between. I was about to abandoning the idea of going to Russia, well almost. I will definitely keep posted about the development. In the mean time I got my Schengen visa and ticket booked via Moscow. But all my plan will be disturbed if I failed to get the voucher/visa. Lots of regards.

14. Posted by lonelyhear (Budding Member 48 posts) 9y

Gelly, Thank you for the trouble you took for me. Plz go to the the other reply to Allan which is self explanatory. In any case I am eager to know, what you gather on your forward message. Regards.

15. Posted by aharrold45 (Travel Guru 1281 posts) 9y

Quoting lonelyhear

Also I did not have to move the mail from the spam folder to the inbox folder,although I disabled my spam filter in the net connection.)

The only reason I said that you should move the mail to the inbox folder is the fact that most email accounts which have specified SPAM folders automatically delete the SPAM emails after a short while even if you haven't browsed through them. I think mine is 7 days before it will automatically delete the SPAM out of the SPAM folder.

With WTR, they are kind of the middle man in the process so that the credit card gets charged through some other company and that other company then pays WTR their chunk of the money.

All that worrying for nothing once you get that nice yellow sticker in your passport (Russian visa). Just don't expect to get your passport back as quickly as most visas take. My Russian visa took 4 weeks to get back and in the equivalent amount of time I was able to get 3 other countries visas.

Goodluck

[ Edit: Edited on Jul 2, 2007, at 3:39 PM by aharrold45 ]

16. Posted by Mel. (Travel Guru 4567 posts) 9y

Quoting aharrold45

Quoting Mel.

I was once planning a trip to Russia. I cancelled it, because I did not feel I could trust the agencies who help with getting the visa, or the hotel I was required to book, in order to get the visa. They wanted me to give my creditcard number over the phone, in order to make the booking. Nobody in Russia gets my creditcard number, let alone get over the phone.

Let us know how it goes.

Mel

Do you not have a creditcard with a very small limit? That is what I made sure I did the moment I started taking the gamble of purchasing things online. I have a creditcard that has got a $500AUD limit so if it was to be a dodgy site or someone was to steal the details online then I am not going to be in debt for the rest of my life like might be the case if I used my other creditcards. I've probably made over 1000 purchases online from right around the world and am yet to have a single bad thing happen with regards to my creditcard details being used fraudulantly etc. Just look for the little padlock on sites meaning it is a secure site, hover your mouse above links and see the address doesn't look dodgy etc. Like I sometimes get emails that appear to be from ebay or banks and when you hover the mouse over the link it is asking you to click you see that the address shown at bottom of screen is to some completely different site that doesn't resemble where it is meant to be from. Make sure you also have firewall protection. Taking precautions like that will make your online creditcard experience a lot less dangerous. Sometimes you have got to take risks to get rewards ie risk of trusting a Russian Visa registration company to get the reward of a nice and memorable trip to Russia. So risking a little bit of money when using a low limit creditcard is worth the reward that you'll receive 999 out of 1000 times if you take the right precautions.

With sites like waytorussia having been recommended in Lonely Planet guides as well as other travel guides, you can't get that without being reputable.

I didnt try the low limit credit card.
I suppose, I would try something like that, if I had no choice but to use one to do something with a dodgy company. I will keep your advise in mind, for such situations. :)
In the case of the Russia thing, I just decided to take a path of less resistance and choose a different country instead.

17. Posted by aharrold45 (Travel Guru 1281 posts) 9y

Quoting Mel.

I didnt try the low limit credit card.
I suppose, I would try something like that, if I had no choice but to use one to do something with a dodgy company. I will keep your advise in mind, for such situations. :)
In the case of the Russia thing, I just decided to take a path of less resistance and choose a different country instead.

That's taking the easy way out choosing another country because of worries like that. Most creditcard companies have some sort of insurance policy in such cases of fraud. If you ever get the chance again, you should try and make it to Russia if it once did attract you. Moscow and St Petersburg are really nice places that are unlike anything else in Europe and are so worth the pain in the backside, worries of legitimate companies etc that the visa and registration stuff is.

18. Posted by Mel. (Travel Guru 4567 posts) 9y

Yeah, if I run out of countries that interest me, I will consider Russia. ;)

19. Posted by lonelyhear (Budding Member 48 posts) 9y

Allan, Nothing happened till now. Nobody contacted or mail me in this 24hrs. WTR mailed me,that the service provider will contact me in 24 hrs.I do not know who is this service provider or how to contact them.
Somehow I could gather another contact Greg Klemm
gregATwaytorussiaPOINTnet who asked me to contact http://www.visatorussia.com I just sent a request mail. But really I am feeling hopeless. Maybe I have to abandon the idea of Russia.
Regarding this issue of credit card, I also feel uncomfortable. Theoritacally at least, exposing the card no. and sometimes the last 3 digits of the securuty no. at the back of the card, (as it was with the WTR ) really poses a nasty thought in the mind. In fact, right now I am worried about this WTR. Nothing much I can do in case of fraud. I am aware of this lock symbol, secured line etc.Usually it is said verisign is dependable. I cannot rember if this WTR is with a lock symbol or certified by verisign ? What do you say?

20. Posted by aharrold45 (Travel Guru 1281 posts) 9y

Quoting lonelyhear

Maybe I have to abandon the idea of Russia.

Don't be stupid. Unless you have changed your dates from when you were posting questions about St Petersburg buses, you are not going for ages yet.

Regarding this issue of credit card, I also feel uncomfortable. Theoritacally at least, exposing the card no. and sometimes the last 3 digits of the securuty no. at the back of the card, (as it was with the WTR ) really poses a nasty thought in the mind.

I have used the company to get my visa support so I know it ain't a fraud and gelli says that they've used the site numerous times. My credit card details have not been thrown about to Nigeria, underground Russia etc because of purchasing my support documents through way to russia, Gelli wouldn't have used them several times if they were a fraud and the credit card details had been used Fraudulantly. They also wouldn't have been recommended in the Lonely Planet if they were a dodgy company.Getting a visa for Russia is meant to be a whole pain in the backside as the government there thrives on doing this sort of stuff to foreign countries. Stop panicking and stressing over nothing recheck all your emails closely word for word, because I followed all the things it says on the site word for word and I got mine in less than 24 hours. Obviously you did something wrong by not verifying the email address, so possibly you have missed something else. Just check everything, because I know they are a legitimate company.

[ Edit: Edited on Jul 3, 2007, at 2:01 PM by aharrold45 ]