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11. Posted by VESL (First Time Poster 1 posts) 8y

Hi

I regularly use Air Asia for domestic flights in Thailand. They are probably the cheapest, fly from the international airport so convienent for transfers although they can often be a bit late. However I would reccommend them.

Tom

[ Edit: Sorry, no promos please. ]

12. Posted by aharrold45 (Travel Guru 1281 posts) 8y

Quoting Hien

Hmm... How can it be "one of the hardest websites" and at the same time "is pretty easy to use"?

Some people get confused very easy;). If you read the wording of what I said, the first page where you select your country and language can be rather difficult when selecting the option for Australia. It should be a simple two click process like it is on the Malaysia option (and sometimes it is on the Australia option), but approximately 5 out of 10 times if you try over a few week period rather than one after another, you will find that regularly it has a glitch and wont proceed. After you have managed to navigate your way to the main page where you select your flights, then for most semi computer literate people it is easy to use.

I have found that when the Australia option doesn't work trying the Malaysia option does work so it is an intermitant problem that a lot of people have experienced with the Australia option. I get probably a dozen calls a week on average where a person in Australia can not access the Air Asia site and wants me to book the flight for them.

13. Posted by Hien (Moderator 3906 posts) 8y

Quoting aharrold45

Some people get confused very easy;). If you read the wording of what I said, the first page where you select your country and language can be rather difficult when selecting the option for Australia. It should be a simple two click process like it is on the Malaysia option (and sometimes it is on the Australia option), but approximately 5 out of 10 times if you try over a few week period rather than one after another, you will find that regularly it has a glitch and wont proceed. After you have managed to navigate your way to the main page where you select your flights, then for most semi computer literate people it is easy to use.

I have found that when the Australia option doesn't work trying the Malaysia option does work so it is an intermitant problem that a lot of people have experienced with the Australia option. I get probably a dozen calls a week on average where a person in Australia can not access the Air Asia site and wants me to book the flight for them.

I know what the problem is. I just tried www.airasia.com.au (instead of the main www.airasia.com) and the page doesn't redirect you to the booking page after clicking on the country and language. There's some technical issues with certain the browsers preventing the cookie (which saves the country and language setting) from saving your selection because of the mismatch between the address shown on the browser and the address where the actual cookie is saved. I'm contacting them regarding this problem. To get around the problem, simply log on to www.airasia.com instead of country top-level domain (cTLD) addresses (e.g. .com.au, .com.my, etc.).

14. Posted by magdabis (Full Member 26 posts) 8y

They safe and cheap but they do cancel their flights sometimes. I was in Malaysia 2 weeks ago and my flights between KL and Kuching were canceled both ways! Luckly, each time I got transfered to the next flight

15. Posted by e7843 (Budding Member 36 posts) 8y

I regularly use Air Asia (since it first started) for both demostic and international flight. Cheap & convenient.

So far I have only encounter once for flight cancellation 2 years ago... Of course they do inform me by phone call a day in advance and arrange the next flight.

I have no problem accessing their webpage, with exception when they have FREE seats / Low price promotion. Other than that I'm pretty satisfy using Air Asia.

16. Posted by Harry668 (Budding Member 30 posts) 8y

Quoting Thomasvo

I'm going to Thailand in August-September and I'm planning to take a couple of internal flights with Airasia. Is it adviced to book these flights weeks in advance or can I just book them in Thailand a couple of days ahead (for instance book on monday for a flight on wednesday)

Sorry for stealing your topic

I travelled and use airasia many times....I never got any problem as always booked online.they just charge nominal fee for your cabin baggage:)

Book in advance so that get good price and seats in advance....

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