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what is the LOGIC behind HIDDEN CHARGES?

Travel Forums General Talk what is the LOGIC behind HIDDEN CHARGES?

1. Posted by Swept Away (Travel Guru 1113 posts) 8y

The word scam, ripped off, and "the catch" are included in my vocabulary coure for Tourism English.
I have a long list.

What is the logic of giving out the rates of airfare and then state in a microscopic text that taxes and other mysterious fees are not included.

They spent lots of money for the ads on broad sheets, but they are not giving USEFUL information. What is the point of telling people that a flight to Hong Kong to Bali is 100 dollars, when its not the actual price? Are we that stupid? Its like they are telling us indirectly, that we are just trying to get your attention, and sorry for the inconvenience.

I just want to know through their website, how much will I need to prepare to buy their tickets. I dont use credit cards, I would have to go the ATM machine and buy the ticket through the agencies.

This kind of marketing culture only make people skeptical about some companies and the travel industry in general.

Are we that stupid? Like you asked someone in a restaurant, how much is an iCED TEA, and the waitress replies, uhm its 1 dollar, service chrage and table charge is not included... Uhm, then why you just tell me how much is god damn, iced tea? I just want an iced tea and not an ALGEBRA equation.

My blood boils, coz I want to know how much a Jet star or Air Asia ticket cost and all I get are Rates, excluding all the other fees... Jeez, who are they trying to sell these tickets to???

2. Posted by GregW (Travel Guru 2635 posts) 8y

I agree that the extra fees and taxes on flights is confusing and potentially misleading. I mean, when you see $0 fares to a place, you know that something must be wrong with the pricing scheme.

That being said, ALL the airlines do it, everywhere. It is my belief that the airlines deliberately keep pricing confusing so they can practice fare pricing in whatever manner they choose. Airlines charge a wide range of $$ for the same seat, based entirely on what they think someone will pay for the seat. I have a few times had someone sitting beside me on a plane ask me how much I paid for my seat, and watched them either look very smug or very disappointed by my response. If that person complained, the airlines would be able to spout a long line or regulations and fare classes to explain the differences. The more obscure the pricing, the more airlines can charge what they want.

In the end, Logic has NOTHING to do with it. At least, there is no externally logical explanation of airline pricing other than the internally logical "airlines will charge you as much as they think you will pay."

Greg

3. Posted by TheSpade (Budding Member 17 posts) 8y

I beleive in the UK this has just been or is about to be made illegal and that the fare shown must be the final price with all inclusions.

I think it must come into effect soon as when looking at the Ryanair website yesterday they were still showing prices without tax etc. It makes me mad as well, why bother showing a price when it isn't the final price. Just makes you angry at the company.

Sorta off topic but what really annoys me is these airline price comparison websites, skyscanner etc. The price they show is NEVER the actual price you pay. You get a great price quoted for a flight, you click on the link to purchase only to find out that the price shown was 3 days old and that the new price is always much much more expensive.

4. Posted by Utrecht (Moderator 5596 posts) 8y

Well, at least in the Netherlands it is illegal now to advertise with for example flight prices without the added tax and fuel surcharges. Also, in the Netherlands prices you pay in stores, restaurants etc. are inclusive of everything, except tips of course if you like.
Recently booked plane tickets with Air France also included all taxes immediately and no extra charges were applied.

Of course, this certainly is not the case in every country and sometimes laws are broken in the Netherlands as well. But before you make any booking affirmed you will see the total price as it will be deducted from your bank account of course. Therefore, I think it is also the traveler/purchaser's responsibility to read carefully in my opinion.

And I know cheap airlines, like Ryanair or AirAsia do advertise with cheap fares without taxes, but still when booking all these taxes appear on their website pretty clearly. I am not saying this is a good thing, but as described above, it is also a responsibility to watch carefully, although it seems pretty clear to me most of the times.

5. Posted by Swept Away (Travel Guru 1113 posts) 8y

Malaysia now trying to make it illegal too...

I just hope they include MC.DONALDS on the list...
I thought I was going to pay 6 it turns out to 7.80 becoz of hidden charges.

Shameless

6. Posted by Utrecht (Moderator 5596 posts) 8y

Quoting Swept Away

Malaysia now trying to make it illegal too...

I just hope they include MC.DONALDS on the list...
I thought I was going to pay 6 it turns out to 7.80 becoz of hidden charges.

Shameless

Sauce is always extra;)

7. Posted by arif_kool (Travel Guru 1757 posts) 8y

Quoting Utrecht

Quoting Swept Away

Malaysia now trying to make it illegal too...

I just hope they include MC.DONALDS on the list...
I thought I was going to pay 6 it turns out to 7.80 becoz of hidden charges.

Shameless

Sauce is always extra;)

Except in India, where in all Mc Donalds, there is drilling machine for sauce where u can drill as much sauce as u can free of charge!!!!:)

8. Posted by Swept Away (Travel Guru 1113 posts) 8y

Quoting arif_kool

Quoting Utrecht

Quoting Swept Away

Malaysia now trying to make it illegal too...

I just hope they include MC.DONALDS on the list...
I thought I was going to pay 6 it turns out to 7.80 becoz of hidden charges.

Shameless

Sauce is always extra;)

Except in India, where in all Mc Donalds, there is drilling machine for sauce where u can drill as much sauce as u can free of charge!!!!:)

Actually, they have those drilling machines too and a very shallow plastic sauce container to put the catsup. And when you the MC NOUGETS, you get "FREE SAUCE". Who are they fooling, you paid for that sauce.

India has MC DONALD'S, who eats BEEF there?

9. Posted by Swept Away (Travel Guru 1113 posts) 8y

I'm reading the new AIR ASIA ads on the broad sheet. ITS SO USELESS, they give no INformation at all...

fly for as low as... 49 RM

who are they selling these tickets to?

" 49 rm but we get to decide when you will fly and we will surprise you with the actual rates... So hurry buy our tickets, you have two weeks to make a choice..."