I booked a Holiday Inn Express for a stay in Cheltenham UK for a rate of £85 a night 6 months ago, when I have checked my reservation online yesterday the price has changed to £300 per night. For those that do not know there is horse racing festival that takes place at that time and even now it is near on impossible to book accomadation for March 2009.
on the conformation it does state that..
As exchange rates may fluctuate from the time a reservation is made until the actual stay, the confirmed rate is guaranteed in the hotel's base currency.
I take it from the above statement that they will guarantee my rate as it was given GBP. I have also checked the terms and conditions of IHG(who also run Holiday Inn, Crown Plaza ETC) the parent company of Holiday Inn Express and there is no mention of upping prices.
Ihave spoken the the hotel who are looking into it for me. I do realise that the £85 a night is cheap for that time of year but that is what I was quoted and have the conformation.
do they have to honour that price or can they just change it
any input would be most welcome
thanks a lot