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connecting flights - please help!

Travel Forums General Talk connecting flights - please help!

1. Posted by SheIsFree (Full Member 24 posts) 7y

Hopefully someone can help me! I've booked a flight through expedia.com from Sydney to Nairobi, changing in Bangkok from a Qantas flight to a Kenya Airways flight.. anyway, I only have 90 minutes between my Qantas flight arriving and my Kenya flight departing, which is ok, but the thing I'm worried about is that Kenya Airways website says "For all international flights, passengers are required to check in at least two and a half hours before departure of flight (irrespective of Class of travel)." (?!?)

I've rang expedia twice so far, and the first time they said "if the changeover wasn't possible, the website wouldn't let me book the fare".. the next time I called, they said "not sure, but you'll find out on the day you get to Sydney airport.." I rang Qantas, who said I should call expedia, not the airlines! The ticket is apparently a Kenya Airways ticket using a Qantas flight on the first leg. I just want to know if my bag will be checked through to the next flight for me or not, and if I get my boarding pass from Sydney or Bangkok for the Bangkok-Nairobi flight. Does this normally happen when its two different airlines on the same ticket booking?

Also, I've never been to Bangkok airport.. is it easy to find your way around there? I'll be in a bit of a hurry, if you can imagine!

2. Posted by Sander (Moderator 4808 posts) 7y

If the first flight is a "Kenya Airways flight operated by Qantas", then that means that you check in for both flights in Sydney; you'll get boarding passes for both flights, and won't need to worry about the 2.5 hour thing.
They might not yet know what your gate in Bangkok will be when you check in for the first flight, but they'll either announce this near the end of the first flight, or otherwise there will be Qantas or Kenya Airways people standing at the gate when you exit the flight, and they will be able to direct you to the gate for your next flight. (And if worst comes to worst, there will be monitors everywhere on which you can look up what gate you should be at.)
Your bag will almost certainly be checked through without you needing to worry about it at all. The only times when this isn't so is if you'd need to go through customs with the bag (this happens for example in the USA). I'm pretty certain that isn't necessary in Bangkok, but I don't know 100% certain. However, in the unlikely event that you would need to go through customs with your bag, they will tell you this when you check-in in Sydney, and you will have plenty of time to do this. The airport at Bangkok is very large in the total area it covers, but its layout isn't stretched out too badly (so probably no endless walks), and the place feels both spacious and easy to navigate. And again, airline personnel will be there to assist you at the gate if you have any questions.

3. Posted by SheIsFree (Full Member 24 posts) 7y

thanks for that Sander, that makes me feel better.. I'm not an experienced international traveller (yet!) so I was kind of panicking a bit!

cheers :)
Bec