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1. Posted by marlenew (Budding Member 2 posts) 8y

I purchased a pair of glass frames for 219 Turkish lira but the merchant charged my credit card company, Citibank 2190 Turklish lira and than lied and send them a phony bill. The merchant, Peker Optik is located in Kusadasi, Turkey and also pulled the same scam on another tourist travelling with our group. As he failed to give me a receipt I am unable to prove that he quoted and I signed for 219 Turklish lira or $178 in American dollars but was overcharged by $1,600.00. Please advise anyone you know going to Kusadasi Turkey about this greedy merchant and if you have any suggestions to help me, please post them.

2. Posted by Sam I Am (Admin 5588 posts) 8y

You can just file a dispute on the charge and in 99.9% of the cases, the credit card company sides with the customer.

3. Posted by marlenew (Budding Member 2 posts) 8y

I hate to burst your bubble but that is not true that the credit card company sides with the customer. I have been fighting with Citibank for several months and they will not adjust the overcharge because I do not have a receipt. A fellow traveller had the same problem and her credit card company, Capital One also will not adjust off the fraudulent amount because she also does not have a receipt. I have all sorts of documentation showing the value of the glass frames and also someone went into the store in Turkey and posted the selling price of these frames and the credit card companies refuse to adjust off the overcharge and it looks like I have to pay it so I want to warn everyone out there to be carefull especially in Turkey. Do NOT buy off Peker Optik unless we want to get ripped off.

4. Posted by Sam I Am (Admin 5588 posts) 8y

The problem I have with posts like this that add a specific business in the title is that they are often, if not always, simply meant to defame a (competing) business. Usually made after someone figures out that by posting to forums you can get posts ranked for the name of the company in search engines. And defamation is of course against our forum rules. If it was a long time member, it would be one thing, but with first time posters I am generally highly sceptical and encourage all other readers to treat the posts with a grain of salt, whether rightfully so or not.

Also, in all credit card cases I've dealt with, the burden to prove anything is on the merchant, not the customer.

In any case, there is definitely a lesson here: always get a receipt!!

5. Posted by skipo11 (Budding Member 2 posts) 8y

its very bad how a man can works towards a bad name for his country all because he is trying to make money. i thank you for alert whenever am in turkey i will surely wacth out.thanks again