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Photo upload problem

Travel Forums System Talk Photo upload problem

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1. Posted by Gelli (Travel Guru 2457 posts) 7y

...sorry folks, i seem to be constantly having little problems and having to ask idiot questions of late.

Todays fun:

I am trying to upload some photos using the new bulk uploader. I started in Safari, and could select them all without problem, but when I click the "begin uploading photos" button, nothing happened. I tried several clicks, and leaving it for 20mins in case it was working behind the scenes, but to no avail.

I then whacked up Firefox, did the same and it worked. I got the upload window, and it showed the progress, and i then got the "successfully upload" window. But when I clicked Ok and went to my gallery (I was expecting to be asked to input locations etc), there aren't any there. If i reorder the photos by date uploaded, they aren't there, and i can't search because the only searchable drop downs I have are "location" and "tags", neither of which I have been able to input yet.

To all intents and purposes, it looks like they have disappeared into some vortex. I tried again (in firefox) and the same thing: It said it was successful, but they don't appear. I also tried in the drop down menu to add an IMG to a blog entry and they don't appear there either so seem to have completely disappeared.

Help? Ideas?

2. Posted by Sander (Moderator 4811 posts) 7y

Quoting Gelli

I then whacked up Firefox, did the same and it worked. I got the upload window, and it showed the progress, and i then got the "successfully upload" window. But when I clicked Ok and went to my gallery (I was expecting to be asked to input locations etc), there aren't any there. If i reorder the photos by date uploaded, they aren't there, and i can't search because the only searchable drop downs I have are "location" and "tags", neither of which I have been able to input yet.

To all intents and purposes, it looks like they have disappeared into some vortex. I tried again (in firefox) and the same thing: It said it was successful, but they don't appear.

I had the exact same problem when I tried the new java uploader in Firefox 3 yesterday (jre1.5.0_15). I thought it was just my setup since I usually restrict plugins quite heavily from accessing anything, but I guess there's a bigger problem.

3. Posted by TLWH (Travel Guru 516 posts) 7y

Doh! Should have looked here first!

Yep I encountered some errors on FF3 and Chrome. It got as far as uploading the files then "uploader has encounter some problem"

When I looked at my photos on TP they were there bar 2. So I tried again and unticked store a back up they all went up fine. :) (chrome)Now I see a splattering of those photos on my photos.

I thought it saved them by date order? They don't always seem to be in order when I try to insert them into a post (via the pop up). I resize my photos at my end so maybe that's effecting the order that they show?

[ Edit: Edited on 26-Jan-2009, at 22:17 by TLWH ]

4. Posted by Peter (Admin 5789 posts) 7y

Ok guys, this is reportedly fixed. Should have only affected uploads where the "store originals" option was ticked.

Let us know if you have any more problems.

5. Posted by Gelli (Travel Guru 2457 posts) 7y

Thanks. Uploading in Firefox now works.

However, I still have my Safari problem...:

I am trying to upload some photos using the new bulk uploader. I started in Safari, and could select them all without problem, but when I click the "begin uploading photos" button, nothing happened. I tried several clicks, and leaving it for 20mins in case it was working behind the scenes, but to no avail.

Is the button not live, perhaps?

6. Posted by Peter (Admin 5789 posts) 7y

Hmm, that is odd in Safari.

I can reproduce this problem, but will see if Dmitry can reproduce in Safari on the PC as well.

7. Posted by Sam I Am (Admin 5588 posts) 7y

Quoting Gelli

Thanks. Uploading in Firefox now works.

However, I still have my Safari problem...:

I am trying to upload some photos using the new bulk uploader. I started in Safari, and could select them all without problem, but when I click the "begin uploading photos" button, nothing happened. I tried several clicks, and leaving it for 20mins in case it was working behind the scenes, but to no avail.

Is the button not live, perhaps?

Gelli, just to be sure, are the photos tick boxes actually ticked, or are the photos 'just' selected? If you select a whole bunch and then right click, you can actually tick them all at once.

8. Posted by Peter (Admin 5789 posts) 7y

It worked ok for Dmitry with Safari on a PC (what platform are you on Rich?) I definitely get the bug on my mac though, so it is obviously a problem, albeit one that might only affect certain versions of Safari. Sam, you don't get the bug? I'm using Safari 3.1.1

Problem is, this bug seems to me to be something in the uploader software - not something we can necessarily fix. But if we can identify exactly what versions it affects, then we could report it and hopefully get a fix sorted from their end.

9. Posted by Sam I Am (Admin 5588 posts) 7y

Quoting Peter

Sam, you don't get the bug? I'm using Safari 3.1.1

Hmm, yes, I actually do get this bug.... 3.2.1 is my version

10. Posted by Gelli (Travel Guru 2457 posts) 7y

I'm on 3.1.2 on a Mac