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Air Aisa - Are they reliable

Travel Forums Asia Air Aisa - Are they reliable

1. Posted by rag7 (Budding Member 41 posts) 7y

Hi,

Has anyone had many experiences with this airline? I have planned a 3 week trip around Thailand and Vietnam using this airline. I was about to start booking the flights (4 in total) but thought i'd look at some reviews and have found several where flights are cancelled which is a massive worry for my as on two seperate days i will be taking two flights the same day and if one is cancelled or delayed by 5 Hours plus i would miss the second flight.

I have looked at Jet Airways as an alternative but the prices work out to be more expensive.

Any advice?

Thanks

2. Posted by bex76 (Moderator 3719 posts) 7y

I have travelled with Air Asia several times and always found them to be really good. When I flew with them in '06 their fleet of planes seemed virtually brand new and the service was fine. I haven't heard any bad reports about them.

Not sure about the cancellations but these could be for reasons out of Air Asia's control- weather, strikes etc.

3. Posted by vegasmike6 (Travel Guru 3562 posts) 7y

Ryan,
I have flown Air Asia several times and will again. It is a budget airline, but well run. I would trust Air Asia over Jet Star. I flew JetStar: SIN to SGN and had no real complaints, but they do strictly enforce the weight limits on checked and carry-on bags. Fair warning.

4. Posted by HaadRinGuide (Travel Guru 542 posts) 7y

Air Asia have really cheap flights and I really like them, but they did cancel a flight on me once at the last minute.

They basically sent me an e-mail the day before the flight was due to go saying the flight had been cancelled. Luckily, it didn't matter cos as it happened I'd changed my travel plans anyway so I wasn't gonna bother catching the flight in any case, but I still thought it was pretty poor organisation on their part to send you an e-mail the day before you're due to fly saying the flight has been cancelled. I think I actually didn't log into my e-mail until after it was due to fly in any case.

But despite this, I still really like Air Asia, mainly because they're so cheap.

5. Posted by magykal1 (Travel Guru 2026 posts) 7y

I've personally never had a problem with Air Asia - have flown with them 3 times.

6. Posted by Rong (Inactive 25 posts) 7y

Yes, I agree with Emmett70, "Air Asia have really cheap flights" and they are is real, but sometimes there are some weather or other results lead to air cancelled or delayed, this is normal.

7. Posted by Hien (Moderator 3906 posts) 7y

Quoting Emmett70

They basically sent me an e-mail the day before the flight was due to go saying the flight had been cancelled. Luckily, it didn't matter cos as it happened I'd changed my travel plans anyway so I wasn't gonna bother catching the flight in any case, but I still thought it was pretty poor organisation on their part to send you an e-mail the day before you're due to fly saying the flight has been cancelled. I think I actually didn't log into my e-mail until after it was due to fly in any case.

They also send SMS updates to the mobile phone registered during booking. I receive SMS from them if there's severe delay or change to the flight that I am on.