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Do you still buy from travel agencies

Travel Forums General Talk Do you still buy from travel agencies

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1. Posted by Swept Away (Travel Guru 1116 posts) 8y Star this if you like it!

Does everyone go online for their tickets?

1. How much savings do you get if you buy things online compared to buying it from an agency?

2. what if you buy it from the airline office, are things at the same rate???

2. Posted by gromitsmom (Budding Member 4 posts) 8y Star this if you like it!

I very seldom buy from a travel agent. Unless it's a Disney Trip then you can get extras through AAA. For something as simple as airline tickets, hotel bookings, etc I find that I can get a better price by buying on the internet.

3. Posted by bex76 (Moderator 3864 posts) 8y Star this if you like it!

I often buy from a travel agency still as long as they can roughly match the price I've seen online. It's nice to be able to walk in and discuss your plans with someone, and to be able to do the same if there is a problem or if you want to change your ticket. If your booking a multi - stop ticket - ie a round the world, it's much easier to book this through a travel agent.

Not sure how prices compare if you go direct to the airline office as I've never done it but I would imagine it would be more expensive as the airlines generally allow the travel agencies to sell tickets for cheaper.

For budget airlines and cheaper short-haul flights I'd always book online.

[ Edit: Edited on 28-Mar-2009, at 13:54 by bex76 ]

4. Posted by t_maia (Travel Guru 3290 posts) 8y Star this if you like it!

One of the problems I got with travel agencies is that they do not sell what I want.

First I want it cheap, I usually have no money to spare for the cut travel agencies and tour operators take. I am a bargain hunter by nature, there have been several Arabic and one Turkish shop dealer who refused to deal with me after I bargained a little bit too hard.

Second I like to do research, explore different options, calculate how much money I would need for this trip or for that. A travel agent has no time to do this for me, at least not to the extend I like. By the time I am done with my research I generally end up booking online or calling people over the phone to make arrangements myself.

Third, here in Germany most travel agencies sell package deals. If I drop in and ask about flights to certain outlandish destinations (Iran for example) the agents sometimes end up fumbling with their search systems and get me quotes that are standard prices, but by no means bargains. At the time I go to a travel agency I usually have a good idea what will need to pay for flights, because I have looked up the prices online. I then want the travel agent to beat the lowest price I found online. Unfortunately this has never happened so far, I always got quotes that were 50-300 EUR higher than what I had found. To the credit of the travel agents I got to say that like a junkie looking for his next fix I obsess with the numerous places I want to see and thus gather every sliver of information about how to get there, what to see there, ... etc. So when I walk in I am often two steps ahead of them, plus they do not have the determination, time and patience I have to find the best combination of bargains.

5. Posted by tway (Travel Guru 7273 posts) 8y Star this if you like it!

I stopped using travel agencies a little while ago, cause it always felt like I could find a better route at a better price. Although Neal needed a quick ticket a few weeks ago, and the travel agency for work got us a good deal. I may use them again just to see... the corporate discount was well worth the agency fee...

6. Posted by Delano44 (First Time Poster 1 posts) 8y Star this if you like it!

i usually use dreamtrips no commissions!

7. Posted by james (Travel Guru 4138 posts) 8y Star this if you like it!

I use travel agents for price comparison purposes. Plus, it can get mighty painful researching destinations, routes, costs, etc on the internet.

8. Posted by palaboy (Budding Member 2 posts) 8y Star this if you like it!

Yes i still buy tickets from agency. Here in UAE there are cases that the travel agencies has the less fare offer than the online cheap deals. Due to some overseas airlines tie-up with the local airline that the agency has the prerogative to sell the promo fare.

9. Posted by Piecar (Travel Guru 933 posts) 8y Star this if you like it!

I hung on to going to travel agencies for a long time after I knew that they weren't the best option. I would go to a travel agent, ask them to find a good price. They would turn to their computer, and punch a bunch of buttons and say they got me, Bar None, the best price possible. I would thank them, then go to a computer, find a better price, and then go back and tell them about this price. They would punch more buttons, checking the option that they didn't bother to check before, and find a better price. I would thank them, go to a computer, and top that price.

I did it twice that way. Teaching the travel agent at Flight Centre where to check. Finally I realized I should just do it myself and did it that way. A travel agent just doesn't have your urge to get the best deal. They're not going anywhere. They won't obsessively poke and prod and try to come up with a deal for you. Five minutes of typing. If I heard of a travel agent who said: "Okay, got it. Check in with me tomorrow afternoon. I gotta pound the old keyboard for a few hours and see what I can wring out of it." Then that would be my gal.

I never go to travel agencies now....


when I am out travelling and need to get a local plane. Then I would go to a travel agent.


when I know where the office of the actual airline is. Then I would go there and ask for the ticket, cutting out the middleman. It's worked for me up to this point.

10. Posted by monika72 (Budding Member 6 posts) 8y Star this if you like it!

I worked as travel agent for 3 years and at the end had to quit because of the way people were treated. Because of the competition travel agencies are with the internet, tourists have become just numbers and sales, there is nothing personal anymore. Now, I make all my reservations online and do not bother with travel agencies.