So I'm wondering about just how "secure" the whole passport thing really is. Here's what happened:
Neal applied about a month ago to the U.K. passport office in Washington for a new passport. He sent his payment, his old passport, his photos--the works.
While it was still in the mail, he suddenly needed an emergency passport. So we went to the local British Consulate and filled out all the paperwork. The woman there told us you cannot have 2 applications open at the same time, so she wrote Washington to cancel his first application and issued him with an emergency passport--good for a one-way trip home.
While in Belfast, Neal applied for and received his full passport in 24 hours. The Belfast office had all the Washington info and Neal only needed to furnish new photos. Both Belfast as well as the Montreal British Consulate told him he'd receive his old voided passport as well as his money order back from Washington in a few weeks.
So Puralator delivered the package yesterday and, lo and behold, no money order. Just A SECOND brand new British passport. So now he has TWO! Isn't that illegal? How did such a sophisticated system mess that one up? I mean, it's the swanky new digital passport and everything. Sheesh! All he wanted was his $200 back.