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Issues with writing longer replies to private messages

Travel Forums System Talk Issues with writing longer replies to private messages

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1. Posted by t_maia (Travel Guru 3289 posts) 7y

I've noted a very irritating little thing when you write personal messages: The screen "jumps" once you get to the point where you have to scroll.

I wrote several longer replies to messages, I hit reply and the quote was at the bottom. I then typed and typed - until everything I typed filled out the box. Normally the screen would just scroll on and let me type, but for some reason it always went back to the top after I typed a letter. I could not see what I was typing at all.

I finally gave in and wrote everything in MS Editor and then used copy and paste.

I noticed this first a few days ago, just after I got an automatic update to IE 8 on my PC. It could be a bug on my end (IE 8 acting up), but maybe that is just another indicator for the trouble you have had. I'm running WinXP Home Edition, if this helps.

2. Posted by Sander (Moderator 4808 posts) 7y

That indeed sounds like an IE8 bug. Have you considered just switching to a different, useful browser? :) (Though I guess that despite IE's crappiness, Sam and Peter will probably fix this shortly. Hmm, although that might be tricky, yet. I suspect it's a bug in the "terraform" script for counting the number of remaining characters, probably making a bad assumption about IE's capabilities, possibly setting focus where it shouldn't be set. If so, it's going to be an annoying dig in its guts to fix it... (Why won't IE just die? WHY??!))

3. Posted by mojorob (Moderator 1047 posts) 7y

Quoting Sander

(Why won't IE just die? WHY??!))

Leave IE alone! They finally produce a version of IE which is more compliant, yet the latest version is blamed for the faults of previous versions. Firefox doesn't handle everything perfectly either, and nor does Opera (which I prefer over Firefox).

4. Posted by Sam I Am (Admin 5588 posts) 7y

Quoting mojorob

Quoting Sander

(Why won't IE just die? WHY??!))

Leave IE alone! They finally produce a version of IE which is more compliant, yet the latest version is blamed for the faults of previous versions. Firefox doesn't handle everything perfectly either, and nor does Opera (which I prefer over Firefox).

Opera is pretty ace! Good ol' Norwegians :) The new Opera Unite system has amazing potential. The problem with IE is really that you need to now support either IE8 or IE6; doing both is pretty unpractical. As a developer, I reckon pretty much everyone is super happy with IE8 by itself, the problem is that if you are still supporting IE6, you need to support a hack for that browser, whilst probably not for IE8 (and/or 7). On a positive note, we are getting very close to being able to drop support for IE6 altogether, so that should ease a lot of pain and suffering developers have endured for pretty much 10 years now :) In fact we already write on our home page (if you visit with IE6), that things might not function properly, but realistically so far we haven't really made the plunge to actually drop support for it.

The problem in this particular case is that the messaging area uses a kind of plugin form development, which we more or less stopped using 2 years ago on newer forms. So it requires re-doing the back end there more than just putting a fix in place for this. This is bound to happen at some stage anyway, but is not slated any time soon :( Then again, if this is an issue affecting all IE8 users it probably is occurring in at least one other part of the site and the fixing of this particular bug itself becomes pretty high priority.

t_maia, when you copy/paste the content into the message, does the system delete any of the content?

5. Posted by Hien (Moderator 3906 posts) 7y

I know the problem t_maia is facing. I noticed this when I started testing out IE8 when it was still in beta, and thought that it could be a bug which would be sorted out in the final release. IE8 was released but the issue remains. I think the problem kind of 'grew' on me and I forgot to report it.

Anyway, it's a problem of the focus of the cursor in the text box. When the text inside is longer than the height of the text box and scrolling is required, the unexpected behaviour starts. Say, you have several paragraphs of text spanning across a few 'pages' of the size of the text box. You scroll down to the middle of the text, and the cursor focus is at the first line of that section. Then you begin to edit/type, the text block will scroll up to the point where the cursor focus is now at the bottom of the box. I hope this makes sense (trying my best to explain!) -- basically the cursor remains at the same position of the text, but the text scrolled up to a point where the cursor goes to the bottom on every keypress. There's a second unexpected behaviour too. Say, the focus is not yet in the text box. You scroll down to the bottom of the text and want to add something at the very end (or somewhere in the middle). When you click on the part where you want to start editing, the whole block of text scrolls to the very top and the focus goes in to the point where your cursor is located.

I've noticed this issue in the wiki edit box, and looking at the behaviours, I think it's possibly a problem with some javascript applied to that box. Another problem with that box is that the insert markup/symbol feature at the bottom doesn't work in any IE version at all -- another javascript problem (does that not use the same script for the bold, italics, underline, etc controls?). Since we're at this (sorry to stray, but have to before I forgot again), there's also some javascript problem alert on the travel guide when viewed on IE. Those reference links [1] doesn't quite work when you mouse over it. The tooltip appears when you hover your mouse to the empty space below it, but will not show if you hover on the text itself. Weird!

[ Edit: Edited on 23-Jun-2009, at 02:51 by Hien ]

6. Posted by Sam I Am (Admin 5588 posts) 7y

Hmm, okay, so we clearly need to do more testing in IE8.... mind you, it's probably exactly the same problem causing all these errors. At least, that's what I hope :)

7. Posted by Peter (Admin 5789 posts) 7y

Ok, I've put up a temporary fix that makes things a little better at least. Not a full improvement, because it still jumps a little, but at least a little bit better. I'll try to fix up the code properly tomorrow to avoid the problematic stuff entirely. It's not really necessary on that page in any case.

Will do some other IE8 fixes tomorrow as well, now that I've found a good way to test on it, without breaking my IE7 install!

8. Posted by Peter (Admin 5789 posts) 7y

I've just uploaded a fairly major reworking of the messaging system. Got rid of the IE8 unfriendly code entirely (not tested myself yet in IE8, but I'm pretty sure you won't have the bug anymore).

I also made a few cosmetic changes to the messages and added some extra functionality.

  • Next / Previous messages now show the subject, so you actually have an idea where you are clicking
  • Limited wiki code will work in messages, including all the same stuff that works in the forums, but also photos! It's a bit of a hidden feature. You need to know it works and you need to know how to do the code, ie.. [photo|xxphotoIDxx]

See what you think. We've tested in Safari, Firefox and IE7. But didn't get around to IE8 yet. Hopefully it's ok.

[ Edit: added nowiki tag to display the photo code ]

9. Posted by Peter (Admin 5789 posts) 7y

Oh, and email notifications are a little nicer too.. including HTML when possible.

10. Posted by Hien (Moderator 3906 posts) 7y

Quoting Peter

I've just uploaded a fairly major reworking of the messaging system. Got rid of the IE8 unfriendly code entirely (not tested myself yet in IE8, but I'm pretty sure you won't have the bug anymore).

I also made a few cosmetic changes to the messages and added some extra functionality.

  • Next / Previous messages now show the subject, so you actually have an idea where you are clicking
  • Limited wiki code will work in messages, including all the same stuff that works in the forums, but also photos! It's a bit of a hidden feature. You need to know it works and you need to know how to do the code, ie.. [photo|xxphotoIDxx]

See what you think. We've tested in Safari, Firefox and IE7. But didn't get around to IE8 yet. Hopefully it's ok.

Tried the photo tag... nice! :)

Will test the fix on IE8 when I'm home tonight.