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Email notifications of new entry

Travel Forums System Talk Email notifications of new entry

1. Posted by Johnash (Budding Member 31 posts) 7y

I have recently published a new entry to my existing Blog and would have expected an Email to have gone out to those who have subscribed. This does not seem to have happened. Any ideas why this could be, please?

Thanks.

2. Posted by Peter (Admin 5789 posts) 7y

Hi John, yes, I can see in the database that no emails were sent for your latest entry. Is there a chance that you changed the date when publishing the entry? If you alter that Entrydate field to a future time (in UTC/GMT), it will not be shown on the blog till then and notifications are then handled by a script which *could* have failed. If you didn't change that date though, then there must be something else going on. But what, I can't clearly say. I can however see that other blog entries are going out ok and people are being notified, so it's not an across-the-board problem.

I'm actually hesitant to make any attempted fixes to this right now, since I have a major code change for the blog posting section that will go live in the next day or two.

Peter

3. Posted by Johnash (Budding Member 31 posts) 7y

Peter

It could have been that it was published at a future time. I clicked adjust time to UTC +2 but did not note what time was entered.

No one received notification as far as I am aware.

I have now "republished" it, unchecking the UTC adjust box and Emails have gone out. So maybe a script did fail? No matter, it's worked now.

I'll keep an eye on what time is being entered in future, if I remember!

Thanks for your help. Good luck with the new code!

John

4. Posted by Peter (Admin 5789 posts) 7y

Ticking the "Use Local Time on Blog" and adjusting the offset shouldn't be an issue. That's intended to be used like that. It's the Posting Time one above that could trigger the entry to not immediately be posted.

Anyway, let me know if you have it happen again and if there is anything you observe about how the entry was posted.

5. Posted by Johnash (Budding Member 31 posts) 7y

Thanks Peter.