I am from China, and last month in Germany for 2 weeks. I met some unhappy things with the hotel.
I use the hotel telephone to contact with China for 15 minutes, the price is 194 Euro, before I called, I checked with manual in the room, Price is 0.39 Euro Per unit, so I make a mistake to take the unit as minutes.
after I got the info from hotel for the cost, I was confused with the meaning of unit, answer from hotel is there is no clear defination for unit and minute, the cost can be seen only after I use the telephone
some negoation and argue, My Germany friends also help me to discuss with hotel, at some time, I show my comment via Mecur hotel intranet, but I got answer from the hotel that they were angry with my activity via intranet to feed back my comment to their centor.the reason that they cann't give me feedback in time( I discuss with them for 2 days)is their manager is in holiday.
At last, I paid 150 Euro for the 15 minutes telephone.
I don't think I should pay 150EURO, I am not sure whethere there are difference between Asia and European, maybe friends can tell me what on earth do I need to pay for the 150Euro