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Best and Worst Airlines

Travel Forums Australia / New Zealand & The Pacific Best and Worst Airlines

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11. Posted by peawack (First Time Poster 1 posts) 11y

I must agree with the comments about BMI. We flew with them to Chicago (from Manchester ), and it was excellent ! The best flight we have ever been on !

12. Posted by summer910 (Respected Member 1342 posts) 11y

I'd agree with stevieh about ANA. Flew with them recently and they had very good service. They were very polite and considerate.

Thumbs-up also go to Singapore Airlines, Air New Zealand and Thai Airways. Garuda Indonesia was... okay, I guess.

Had a funny experience with Malaysian Airlines. I was pretty okay about it until the flight back from Amsterdam (I travelled economy class). I asked for something to eat as I was hungry, and the air stewardess gave me a small sandwich. Later, when she was making the rounds to hand out sandwiches to the passengers, she passed by my seat and I took a sandwich. Evidently, she recognised me and said, "But you already had one earlier."

I was and , I didn't realise each person was only allowed one sandwich. I offered to return my sandwich, but she just frowned slightly and said it was all right.

It left me scratching my head, this one.

13. Posted by pugleon (First Time Poster 1 posts) 11y

Flying with Quantas to Singapore for two nights then onto Oz with British Airways. Either of them any good?

Hoping for a comfortable chair to sleep the flight away...

14. Posted by Peter (Admin 5808 posts) 11y

Quoting pugleon

Flying with Quantas to Singapore for two nights then onto Oz with British Airways. Either of them any good?

Both are decent enough - middle of the range I'd say; not as good as Singapore, but not as bad as many American airlines.

15. Posted by Globerovers (Full Member 59 posts) 11y

I've flown with Thai Airlines many times...including Biz class to Europe...and I have not been impressed at all.

My faves are Singapore Air and ANA. Cathay is not that great...service just ok, food is generally great, ground service in HK pretty shabby. Recently had to wait 30 min because they claimed that my ticked was not supposed to be an e-ticket...but should have been a paper ticket (even though I bought it directly from the Cathay office)...they acknowledge that it was their fault...but I had to wait at their counter for 30 min. When I returned, my bag was delayed by 24 hours...I missed valuables, but Cathay claimed they only cover the entire suitcase and not individual items if I get my bag back. They shrugged up their shoulders and said I should talk with my insurance company. Not a word of apologies for the 24 hour delay. Thats real bad and I will avoid flying Cathay as much as I can!!

16. Posted by kar1181 (Full Member 21 posts) 11y

I'd have to also agree with everything said about Singapore Airlines, they are, without reservation, fantastic.

17. Posted by mikescott (Budding Member 23 posts) 11y

Hi,
When I was at school in the UK, I used to fly Singapore Airlines between London and Auckland at least twice a year - they are easily the best long-haul airline when it comes to First and Business (they call it Raffles) class. Great Food (proper 4 course meals served when you want it) and even better service. If you do fly Raffles, check in early and ask to be seated on the upper deck (much quieter) and you also get to use the airline lounge at the airport (very comfortable).

I flew between Auckland and Sydney last month in Emirates Economy and it was one of the most comfortable flights I've been on. The advantage Emirates has over Singapore Airlines is that their entertainment system is a bit better.

My way of blagging a first/business class seat: Travel with someone you know who is going first or business on the same flight, and (if it's long-haul) get your (now very good) friend to ask the flight attendant if you can join them an hour or so into the flight - if you go just after the meal service the first class attendants usually offer you something sweet (like a piece of cake) or a drink. I know this from experience because my father travelled a lot for business in First and although i've always checked in an economy seat, he requested for me to join him - it always worked. It also means that at check-in, you can check in with your friend at the First Class deck (no lines, no waiting, extra luggage allowance).

Note: this only really works if it's not a busy flight and your friend isn't sitting next to someone.

Another way of flying in luxury at little cost: It only costs 45,000 Krisflyer (Singapore Airlines frequent flyer programme) points to upgrade one way between London and Singapore (I'm sure it's the same for Manchester). If you're connecting between two long-haul flights, always upgrade yourself on the second one because you can catch up on your sleep and it doesn't feel very nice to downgrade after sitting in the lap of luxury. 45,000 points is only about 3 or 4 real long-haul (more than 12 hours) flights in economy.

If you can't make it into business/first, then ask for an economy seat at the front of the cabin (hard to get, but loads of leg room). I prefer window seats; you can put your pillow against the wall and sleep very well (it takes a bit of practise, but well worth it).

Hope this helps,

Michael

18. Posted by kar1181 (Full Member 21 posts) 11y

Thats some fine advice Mike cheers :)

As someone who will in the future be flying regularly between Adelaide and London, I'll have to try my luck and see how it goes ;)

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