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HELP, (profile help please)

Travel Forums System Talk HELP, (profile help please)

1. Posted by Cupcake (Travel Guru 8468 posts) 11y

I can't seem to upload a picture to my profile. (so when I get to Ireland I won't scare Raven, Pard or Sam :)
Everytime I click on manage photos it says "error"
Is it me? Is there a gremlin in TP?

  • Please note, I am a computer dweeb. I can point and click that's all. My darling son is my technical support, but he is 2200 miles away at the moment. So please use small words when discussing anything computer releated ;)


2. Posted by Rraven (Travel Guru 5924 posts) 11y

hiya !!! you won't scare us,.... as for the ''error'' have you checked the size of your photo ? the error message normally gives you a brief explaination underneath it ..

3. Posted by Hien (Moderator 3906 posts) 11y

Hi Josette,

I believe the photos that you're trying to upload was oversized.

Try to resize the photo using a photo editor software (e.g. MS Paint) and see if the size of the file has been reduced to lower than 500KB.

More help can be found here in this thread.

Let us know if you have problems doing that.


4. Posted by Cupcake (Travel Guru 8468 posts) 11y

Thank you both for responding so fast! The only thing is....I don't even get to the point of picking which soon as I click on control panel, and click photos- I get the error message. (Yes I am using IE does that have anything to do with it?)

5. Posted by Hien (Moderator 3906 posts) 11y

Hi Josette,

Hehe... I thought it was my moderator status that I got that error message. Now it's confirmed that something is really broken there. :(

It's sleeping time for Peter now (and me too! but I'm on a new year holiday ) so we have to wait until tomorrow before he sees this message.

Sorry for the inconvenience. Please come back again tomorrow to see if Peter has got it fixed.


6. Posted by Peter (Admin 5791 posts) 11y

Hi Josette,

Sorry about this - I changed something (due to another less serious error) and that seems to have messed it up when you don't have any photos uploaded yet. I've reverted the code. It *should* work for now.


7. Posted by Cupcake (Travel Guru 8468 posts) 11y

Thank you so much Peter, it worked perfectly! (Well, after I shrunk it 3 or 4 times ;) Your a peach!

8. Posted by Hien (Moderator 3906 posts) 11y


What a HUGE puppy you have there!


9. Posted by Peter (Admin 5791 posts) 11y

Shouldn't that be a 'pony' ?? Wow, is that thing really that big or are you just really really short ?!!

10. Posted by Cupcake (Travel Guru 8468 posts) 11y

hehehe...Thank you! Duncan is the biggest baby! He isn't full grown yet, he was only 10 months old in that picture. He won't be full grown until he is 2. His father was 226 pounds and 38 inches at the shoulder. He really is still a baby. (Then again I am only 5'1'' ;)
Thank you all so much for the help, everyone replies so fast here