To The Nice People Who Control Such Things,
I joined the site yesterday morning, and now can't seem to log on, or find an area to draw attention to this problem. So I have rejoined under an assumed name, you won't accept my real identity a second time, and yet the site refuses to acknowledge my log on.
I am listed in the members list, and my details are recorded accurately there. Perhaps I have forgotten my password, but I don't think so. And when I try to create a new password it does not work. My name is waynelyons I seem to exist, and yet not exist in the system. If someone could rectify this you can verify my identity by using my email address as listed under Wayne Lyons in your members area.
Wayne (Even tells me my user name is unavailable)
Unfortunately I am off travelling at the moment so don't have the access to your details and can't reset your password just now. Pete (who is on Ozzie time lines) will be able to do it later (and will I am sure!).
You could also try logging in as Wayne without a password. You will then be able to request a temporary password after you give the system your dob. I hope you used a different email address than with this username though because the one you used for this username doesn't seem to be working
And if you did use the same email address on the first username, send Pete or myself a message through the site with an email address that does work so we can forward you a new password...that has to be the problem.
Hope this helps!
Like Sam said, the simplest answer is that the password is incorrect, although I'm not ruling out a technical problem (even though I haven't really experienced this from our members yet). If the email address or date of birth you originally provided was somehow inaccurate, you have no way of receiving a temporary replacement password. If you can send me your email address and previous username in a private message, I will look into this and help you fix it. Sorry about the inconvenience.