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Error in guide

Travel Forums System Talk Error in guide

1. Posted by Utrecht (Moderator, 5540 posts) 14 Feb '12 00:52

Hi,
When trying to safe edits, it gives this error:

There was an error.
There has been an unidentified error. A report of this error has been sent to us via email.

Return to the home page

Report this error in the System Talk Forum

Contact us (please let us know what steps you took before the error)

Sometimes it works, but it gave 3 out of 4 errors now.

Cheers
Michael.

PS: Regarding steps I should take...uhm, I saved the stuff by copying it fortunately

[ Edit: Edited on 14-Feb-2012, at 00:53 by Utrecht ]

2. Posted by Peter (Admin, 5417 posts) 15 Feb '12 00:04

I see the issue -- the one you had a problem with (Moshi) had two "Post" headings. That caused some confusion internally. I'll have a look and see if I can guard against that problem.

3. Posted by Utrecht (Moderator, 5540 posts) 17 Feb '12 01:59

Had the same problem again now with a new article: Tornio. It is empty, but if you open it, you see the bit of content.
Keeps on happening over and over again. I guess there are some more problems don't you think?
Cheers
Mike

4. Posted by Peter (Admin, 5417 posts) 17 Feb '12 02:10

Hi Mike, it's the same problem. That entry you're trying to post has two "Phone" subheadings under "Keep Connected", so it's getting messed up. Quick workaround is to edit the entry to remove one of those headings.

I need to find a good fix for the problem, but it will most likely just be a better error message, along the lines of "You have two identical Phone subheadings" . I think that is better than just allowing it or automatically removing a heading.

5. Posted by Utrecht (Moderator, 5540 posts) 17 Feb '12 02:27

Quoting Peter

Hi Mike, it's the same problem. That entry you're trying to post has two "Phone" subheadings under "Keep Connected", so it's getting messed up. Quick workaround is to edit the entry to remove one of those headings.

I need to find a good fix for the problem, but it will most likely just be a better error message, along the lines of "You have two identical Phone subheadings" . I think that is better than just allowing it or automatically removing a heading.

Oh man, I just need to read better and check the article. Sorry for the inconvenience, sometimes want to do things to fast instead of good

6. Posted by Peter (Admin, 5417 posts) 17 Feb '12 02:36

Well, it's still a bug of course. You shouldn't get a random error message like that so easily. But yeah, this pretty much always seems due to double subheadings from what I've seen so far.