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Problems uploading photos - incorrect file format

Travel Forums System Talk Problems uploading photos - incorrect file format

1. Posted by Rivercity (Full Member, 2 posts) 17 Apr '12 21:31

I am suddenly unable to upload photos. Getting error message 'image is not in valid file format'.

Why is this? I am using the same camera and files as photos I have previosuly uploaded (in JPEG).

Anyone have any ideas?

2. Posted by Brichkline (Budding Member, 2 posts) 17 Apr '12 23:40

Definitely a problem on the Travellerspoint side. I have resized and reconverted to all potential photo file formats. It rejects everything.
I sent a message to Travellerspoint. No response as yet.

3. Posted by Niels1303 (Full Member, 131 posts) 17 Apr '12 23:47

yeah... I also have the same problem. :(

4. Posted by thonyc1968 (First Time Poster, 1 posts) 18 Apr '12 06:09

I have been the same problem as well for about 2/3 days now. I think is a website problem, wanted to send a message to travellerspoint but don't know where to find their email address.
Brichkline, how did you send it to them?

5. Posted by Brichkline (Budding Member, 2 posts) 18 Apr '12 06:48

Lower-left of screen. "Contact"

6. Posted by Rivercity (Full Member, 2 posts) 18 Apr '12 07:29

I've managed to get around this by installing the Java plugin and uploading that way. I was previously using the manual file uploader. Once I had installed the plugin and used the other method of uploading, it worked just fine.

7. Posted by KosiEuropa (First Time Poster, 1 posts) 18 Apr '12 08:13

I have the same problem. I can not upload photos anymore: "'image is not in valid file format", is the message I get.

8. Posted by Sam I Am (Admin, 5577 posts) 18 Apr '12 08:58

Are you all using the single file uploaded or the multi-file uploader? I've passed this on to the developer for this, so should be fixed shortly... Apologies!

9. Posted by Peter (Admin, 5415 posts) 18 Apr '12 10:28

Hey all, the software responsible for resizing photos had crashed. I've just restarted it and it should work again now. Took me a while to get access to restart because I'm travelling myself at the moment. Apologies for that!

Post 10 was removed by a moderator