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Anyone lost a bankcard &had a new one sent out - Help!!

Travel Forums Central/South America & The Caribbean Anyone lost a bankcard &had a new one sent out - Help!!

1. Posted by skittles (Budding Member 12 posts) 11y

skittles has indicated that this thread is about Peru

Hey hope someone can help me. I{m in Peru at the moment and lost my bank card. I will get my family to send my new one out here but wanted to know if this has happened to anyone else and if there is a safe place for me to have it sent? I will probably be in Arequipa by the time it arrives but I can{t afford not to receive it - life or death situation! Are post offices a safe place to hold mail for you - will they do that? - Or am I best to pick a hotel ad ask them - anyone know of any that can be trusted? Any help on this matter would be much appreciated! Thankyou, Jessica

2. Posted by areinstein (Travel Guru 2788 posts) 11y

Quoting skittles

Hey hope someone can help me. I{m in Peru at the moment and lost my bank card. I will get my family to send my new one out here but wanted to know if this has happened to anyone else and if there is a safe place for me to have it sent? I will probably be in Arequipa by the time it arrives but I can{t afford not to receive it - life or death situation! Are post offices a safe place to hold mail for you - will they do that? - Or am I best to pick a hotel ad ask them - anyone know of any that can be trusted? Any help on this matter would be much appreciated! Thankyou, Jessica

Hi J, this situation has only happened to me in Europe and I had the credit card company send me a card to the hotel. In Peru, I can tell you that the post office would NOT be a safe place to have it sent or to have them hold it. What I would do is have it sent to the hotel instead, use UPS or DHL (I dont think there is Fedex in Peru). Do advise the hotel (a manager) that you have a package arriving but do not tell them what it is of course. Otherwise it will be a free for all once it arrives. You may even want to tell the manager that there will be a tip involve once you get the package and that almost guarantees you will receive it.

Good luck!

3. Posted by samsara_ (Travel Guru 5353 posts) 11y

Hey skittles,

It happened to my brother when he was in Tarifa in Spain. He lost his passport and all his credit cards. He had new ones sent so he had to wait around in Tarifa for 10 days.

I'll be seeing him tonight - I'll ask him how he organised it. And ill post again here asap.

;)E

4. Posted by areinstein (Travel Guru 2788 posts) 11y

One more thing, if you are going back to Lima, you can have the card sent to my sister's place of business (she has a pet shop and her veterinarian practice) and yes, we ARE trustworthy hahaha. I am sure this will be your last resort if needed but it will be safer than anything else. She lives in Lima, unfortunately I dont have any family in Arequipa (or any other part of Peru for that matter) but if you are making your way back there, then let me know. Again, good luck!

5. Posted by skittles (Budding Member 12 posts) 11y

Thankyou all for replying - some goods tips there! Fingers crossed it arrives safe and sound! Thankyou, Jessica

6. Posted by skittles (Budding Member 12 posts) 11y

Hey
Sorry maybe a stupid question but do Fedex, UPS, DHL etc not use the local post service in each country or do they courier it all by themsleves? It says on the Fedex website they can deliver to Peru - but if there isn{t a fedex office in the town I want to receive it then it will be sent via normal post won{t it? In which case the post office will be handling it? How do these companies work? Do they uplift from my house in Scotland?...as scotland doesn{t have a UPS/DHL office. Anyone have any idea? Thanks xx

7. Posted by areinstein (Travel Guru 2788 posts) 11y

Quoting skittles

Hey
Sorry maybe a stupid question but do Fedex, UPS, DHL etc not use the local post service in each country or do they courier it all by themsleves? It says on the Fedex website they can deliver to Peru - but if there isn{t a fedex office in the town I want to receive it then it will be sent via normal post won{t it? In which case the post office will be handling it? How do these companies work? Do they uplift from my house in Scotland?...as scotland doesn{t have a UPS/DHL office. Anyone have any idea? Thanks xx

As far as I know, they handle it themselves. My brother has a business in Peru and he is always getting packages via DHL and UPS and they bring it themselves. It is safer because someone has to sign off on it. Fedex should be the one delivering the package to you and not the post office. If Fedex has offices in Arequipa, you may even want to consider picking up the package at their offices too. Wait, shoot, I read this wrong...if they dont have an office in the town you are in, then the answer is probably yes, I would think that they pass it on to the post office but you can find that out easily by calling Fedex in Peru.

8. Posted by ErwinNL (Full Member 51 posts) 11y

I once blocked my bankcard while in spain by pressing my pincode 3 times wrongly:). The buttons on the ATMs are reversed there. Used my creditcard to take out money at some dodgy moneychange office for 30 euro comission :(, no normal bank would do it.

At another time in Australia my bank decided to issue a new back card rendering my old one useless. i also had a australian accout but it would take 3 days to get money wired to it. Luckly I had booked myself on a 5 day tour for next day and the guy didnt mind me paying later on.

9. Posted by samsara_ (Travel Guru 5353 posts) 11y

Hi Skittles

Checked with my brother and when it happened to him he rang a special Mastercard helpline and they arranged to have a new card couriered to any address in Spain for him. HOwever, the new card had special conditions and was not one that could be used in ATMs.

He said they were really helpful and sorted in out within a few days for him.

THat's probably not much help, but I hope you get it sorted anyway.

;)E