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ESTA Renewal - My new passport exceeds 10 years vadility

Travel Forums North America ESTA Renewal - My new passport exceeds 10 years vadility

1. Posted by timbo_84 (Budding Member, 2 posts) 11 Dec '12 06:20

Hi,

I have just received my new British Passport but have noticed that the issue date to expiry date exceeds 11 years...Nov 2012 - Feb 2023.

The problem I am having is when I try to apply for an ESTA renewal and submit my passport information (issue/expiration dates), an error message come up saying that my passport exceeds 10 years and I cant continue with the application process.

Does anyone out there know what I can do, or know who I can call??

I have tried contacting the US Border and Protection Agency on 1 877 227 5511 with no luck, just and automated message list.

I appreciate any help.

Cheers,
Tim

2. Posted by Utrecht (Moderator, 5549 posts) 11 Dec '12 07:22

When are you going to travel?
If this is after Feb 2013, just apply then.
Cheers

3. Posted by timbo_84 (Budding Member, 2 posts) 11 Dec '12 14:01

Hi Utrecht,

Thanks for your response! Im flying over xmas...but i have figured it out :)

4. Posted by KellieBarnes (Admin, 628 posts) 11 Dec '12 15:46

Hi timbo_84,

For curiosity (and in case anyone else ever finds themself in the same situation), can you tell us what the solution was?

Cheers,
Kellie :)