Internet connections are available even in the smallest towns - they don't always work, and are sometimes slow, but there are, usually, plenty. Uploading photos and files is always slow. Internet usually costs about 100 kwatcha a minute, and in more touristy places 150/200 a minute. Ask for a discount, if you plan to stay online for long, and make sure the time is recorded correctly.
See also International Telephone Calls
The country code for Zambia is "260." Phone service both within Zambia and into Zambia is very hit-or-miss. In large cities, you are more likely to get regular, dependable phone service, but it is by no means a guarantee. The farther you travel from Lusaka, the less likely you are to maintain a good connection. International calling rates can be as high as $3 per minute.
Cell phones have been booming in recent years, and Zambia has a highly competitive market with three main operators: Airtel, Cell Z and MTN. Generally speaking, Airtel has the largest network, while Cell Z is the cheapest. You can pick up a local SIM card for as little as 5,000K ($1). Prepaid time is sold in "units" corresponding to dollars: figure on 0.4 units for an SMS or up to 1 unit/minute for calls, although as always the precise tariffs are complex.
Avoid using internet on your cellphone (especially if you don't have a local SIM card), except if you have wifi. Switch off data roaming to avoid high costs.
Booths labeled "public telephone" these days consist, more often than not, of a guy renting out his cellphone. Typical rates are 5K/min ($1) for domestic and 15K/min ($3) for international calls
Post in Zambia is slow and not always reliable. A post card to Europe can take between four days and two weeks, and costs about US$0.30. Parcels take longer, and are quite expensive - make sure you only seal your box at the post office, so you can show what's inside. It also works in your advance - if the personnel sees you only have boring soapstone carvings and nothing of value, your parcel is much more likely to arrive. Leave your cards and letters in the biggest post office; it therefore passes through less hands and is more likely to get to its destination. If you want to send a package internationally, use a company like TNT, UPS, DHL or FedEx, as they are fast, reliable and just a little more expensive than the local post.
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