cookie9

Interlaken Hotel review: Hirschen

STAY AWAY FROM THIS HOTEL.

Booked and confirmed 2 room online - hotel only had 1 room reserved when we arrived. After showing order confirmation for 2 rooms the manager still disputed. Took over an hour to resolve. The only option hotel had was to free up a staff room, which had bunk beds for 2 adults and stunk of sewerage!

The 2nd room we were given had "put me up" beds which were 5.5 foot in length. If only we weren't both over 6 foot tall!!

We had a shared bathroom which serviced at least 10 rooms, we had to wait over an hour to get a shower!

After complaining the manager wouldn't reduce rates and didn't even offer a free drink.

Service, managers attitude, rooms, breakfast and beer all lousy!!

Cheapest hotel in interlaken, now I know why!!

Overall

1

Location

1

Cleanliness

1

Value

1

Facilities

1

Service

1

cookie9 stayed here in Sep 2009
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