globetro33

New York Apartment review: Central Park Inn and Private Rooms

I wouldn't want to recommend anyone to stay in this place. Even in this price range, there are many more nicer opportunities in the city. I have stayed in the CP Cozy Room in apartment #1 for an entire month and have seen almost everything that could have gone wrong, go wrong. Fawlty Towers, but much worse. First of all, keep in mind that this is not as much an inn or B&B, but a hostel with private rooms. The owner has three apartments in one building. Every apartment has got 7 rooms; 2 of them are suitable for 2 persons and 5 of them can host up till 4 or 5 people. Giving the fact that the rooms are almost always booked with the maximum number of guests, we are counting with approximately 24 people in one apartment every night. The guests from apartment #2 get the keys of apartment #1 because of the living room in #1 is bigger (suitable for maybe up till 8 people), so that is a whole lot of people packed in a small place.
The advertised 'full chef's kitchen' includes only one kitchen knife, one bread knife, two frying pans, one over sized cooking pan and one somewhat more practical cooking pan. This means that you almost have to wait for other people to finish their dishes, before you can cook. Both the dishwasher and dryer are not working. The fuse box happens to be in the CP Cozy Room (!), so mechanics were knocking on our door often and on an irregular basis. Imagine you want to sleep in during your vacation and you can't because of mechanics have to be in your room all the time. The key of the front door on the street level and the key to the apartment are poorly fitting.
There were also bedbugs in the CP Cozy Room and possibly on the couches in the living room. My boyfriend and I were both bitten several times and when I reported about them, David suggested that we might as well have been bitten by mosquitoes. He also told me they never had any bedbug problems at all before. However, one of his housekeepers said that there were bedbugs before and that they were even forced to replace the mattresses. It was only when I caught the bugs at night and showed the bloodstains on the sheet that he treated the case more seriously. The room was being treated twice, the sheets replaced and because there were *no other rooms available*, our clothes were brought to the dry cleaner's across the street. Some of the clothes came back the same day, others were 'forgotten' and we had to collect them ourselves. The rest of the apartment has not been treated, so chances are that they will return and, worse, will eventually expand to other rooms.
When confronted with all the complaints and being asked for a refund, David started to yell that that was not appropriate at all and that we surely had brought the bedbugs in that room ourselves, that the dishwasher, the washing machine and the dryer were not for the guests but for the housekeepers, that there were enough pans, that the locks worked well enough and that he had taken care of the fuse box problem adequately by telling the mechanics not to enter the room before 11 am. Now I am not trained in hotel keeping, but I am a very experienced traveller who has been to all far out corners of the world, both for pleasure and work and this is the absolute worst experience I ever had so far. This is not the way how to treat you guests, no matter what.

Overall

1

Location

2

Cleanliness

3

Value

2

Facilities

1

Service

1

globetro33 stayed here in Sep 2009
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