richard_va

Interlaken Hotel review: Hirschen

Dear Traveller,

I am sorry to have to report a negative experience of this guest house.

Let me allow you to make your own conclusion.

I booked a twin room with shared bathroom and shower facilities. I therefore was not expecting too much more than a room with 2 beds.

However, the 'room' was infact in the rear extension of the hotel which I am convinced was a staff quarters, next to some sort of store room and laundry. It smelled of cleaning equipment etc.

The ceiling was uncovered insualtion board with tissue paper jammed between the gaps. There was a mirror propped up on the basin with old kids stickers stuck to it.

The beds were laughable folding camp beds !!! Really. I am average 6 ft tall and were feet dangling.

Now, I am a climber and do not mind roughing it, sleeping where I lay etc, however, this was not the twin bedded room I reserved and the quality of the rest of the room totally fell below any reasonable standard for a proper guest house.

We complained and changed to a proprer twin room that was in all respects very good. We were charged extra.

The point is not that first room was cheap, it is that they should NOT be selling this 'staff' room to any one other than some desperate buddies wanting something that is dryer than sleeping on a park bench. It is not a normal TWIN room ie real beds.

PHONE, CHECK and CONFIRM that you are not in the staff room. If thats what you are after , i suggest not paying more than CHF 50 for you both.

Breakfast was fine and sufficent.

The building is cute chalet style and quite nice.

There is a nice view of the Jungfrau from the Breakfast room.

The other proper rooms actually appeared quite nice so just be sure what you are booking, thats all.

We left after first of 2 nights to find somewhere nicer.

Regards and enjoy a beautiful beautiful place.

Overall

1

Location

4

Cleanliness

2

Value

1

Facilities

2

Service

1

richard_va stayed here in Sep 2009
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