rosag8

New York Apartment review: Nolita Apartment

I booked this property for a stay of 4 days. When we got there, nobody was waiting for us. we had to wait 4 hours to check-in as we couldn't contact with the owner. When we called telephone number, which is provide on the confirmation, we went through a mail voice and it was very frustrating.

When finally we checked in, to our surprise it wasn't the apartment that we booked, it was smaller and we were almost overcharged for a cleaning fee of $70 which wasn't mention on my booking confirmation. After some discussion with guy ( who insulted us, saying we were miserable and more bad words about our nationality) we only paid for the confirmation amount.

The apartment was nice and localization was great but dealing with the property manager and assistant wasn't very pleasant and it wasn't fair to be charged for something that it is not on the agreement. Please be careful when booking this apartment, bring your printing confirmation might help.

Overall

3

Location

4

Cleanliness

4

Value

1

Facilities

1

Service

1

rosag8 stayed here in Jun 2009
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