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Email alerts for comments on my blogs

Travel Forums System Talk Email alerts for comments on my blogs

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1. Posted by ToonSarah (Travel Guru 394 posts) 21w Star this if you like it!

In the last few days I've had a few comments on my blogs (specifically my California Road Trip one (https://toonsarahcalifornia.travellerspoint.com/) but not had the usual email alert. I like to reply to everyone who comments so I'm concerned at missing things. I can't see anything that's gone awry in my settings but maybe someone can suggest things I should double-check? And has anyone else had this problem?

2. Posted by Kathrin_E (Travel Guru 232 posts) 20w Star this if you like it!

LOL - lucky you. I'd rather get rid of those e-mails altogether but heard it isn't possible...

3. Posted by ToonSarah (Travel Guru 394 posts) 20w Star this if you like it!

Quoting Kathrin_E

LOL - lucky you. I'd rather get rid of those e-mails altogether but heard it isn't possible...

I'm not getting alerts in my notifications either so without the emails I might never know people had commented, as I don't always think to look

4. Posted by RachelB17 (Budding Member 25 posts) 20w Star this if you like it!

Maybe try contacting the site see if they know why. https://www.travellerspoint.com/contact.cfm

I don't have that issue.

5. Posted by Peter (Admin 6257 posts) 20w Star this if you like it!

I'll see if I can find out what happened to those emails Sarah. I did change the email setup last week a bit, but it was meant to be MORE reliable not less!

6. Posted by ToonSarah (Travel Guru 394 posts) 20w Star this if you like it!

Thanks Peter. I see I had four comments yesterday, none of which triggered an email :(

7. Posted by aussirose (Respected Member 214 posts) 20w Star this if you like it!

Yep. Having the same issue.

8. Posted by ToonSarah (Travel Guru 394 posts) 20w Star this if you like it!

Quoting aussirose

Yep. Having the same issue.

Glad it's not just me! Still happening as of yesterday

9. Posted by Peter (Admin 6257 posts) 20w Star this if you like it!

Sorry for the holdup on fixing this. It does seem related to my mail changes, but is mostly because those notifications go through the old mail server. I'm going to re-do how those notifications are sent out to improve reliability, but that will require coding a solution which takes a bit longer. Hopefully I can get around to it tomorrow. Kids have school holidays at the moment so time is scarce

10. Posted by ToonSarah (Travel Guru 394 posts) 20w Star this if you like it!

Thanks for the update Peter. Enjoy your time with the kids - I can just keep checking for comments for a bit longer if needed