Avoid Flying With -snip-

Travel Forums Asia Avoid Flying With -snip-

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1. Posted by moorels (Budding Member 2 posts) 14w Star this if you like it!

I am a Director of two companies live in Melbourne, Australia.

I am manufacture laser equipment for doctors and cosmetic clinics throughout Australia at a factory in Weifang, China and always fly business class to China with other airlines, for many years, which is usually a very pleasant experience.

On May 14, 2017 I booked a flight with -snip-

As a nervous flyer, I usually have a few drinks to relax just after takeoff then take two Valium tablets and go to sleep for a few hours. I had NO alcohol prior to this as had just driven two hours from my home to the airport for the morning, business class flight.

I asked the air-hostess for a couple of drinks and consumed one small glass of Vodka and one glass of wine shortly after takeoff as a nervous flyer.

Without any reason I was then refused a drink by the air hostess until lunch time. I asked why and the air hostess just walked off. Remember, I am in supposed to be in business class.

Then at lunch time two hours later, the same thing and the air hostess said I can have a drink at dinner time some 6 hours later! Great thanks!

I had a witness, Ms Linda seated directly on the left side of the plane, who appeared was of Chinese descent and said she was from Adelaide. Ms Linda gave me her mobile number as witnessed the whole event. She said it was very poor of the airline and could not believe my treatment, as I was not at all drunk or even over the legal limit even if driving a vehicle as would be impossible.

Some nine hours after not being served any alcohol at dinner time and after the initial three drinks an hour after take-off as previously stated, the air-hostess still said no alcohol and then another hostess just laughed and said we have run out of alcohol! They did not even offer me a meal!

This indeed seemed to be of some amusement for the cabin crew treating me this way and humiliating to say the least.

I then called for actual the co-pilot of the plane who was a very nice fellow called Mr Flavio Olivari who said I should get a refund as my treatment very poor and to mention his name. He said he could not make them serve me a drink but was very poor from the cabin crew. He can verify this is true as gave me his full name and spelling.

Then on my return business class flight home I brought my own small bottle of wine to drink as obviously even in business class -snip- does not allow you to drink more than one glass of alcohol.

However my seat would not recline and there was no sound on the movie tablets so you could not watch a movie. The air hostess then said sorry, there was a problem with the electronics on the plane and could not also do anything about my seat reclining either so no movie and no seat reclining.

After no response to several emails and letters, I engaged law firm, 'Collins Biggers & Paisley Lawyers’ in Melbourne to write to -snip- saying;

"Good afternoon. Via understanding the situation, cabin crews in your flight offered you service strictly according to process. Welcome you choosing our flight again.
Best Regards.
-snip-"

This was a slap in the face and doesn't even make sense and don't even say a contact name.

The law firm said if I got judgment for a refund in the courts in Melbourne I would then have to go to court in China to recover that debt so would cost a fortune and not sure of my chances over there!

Do yourself a very big favour and NEVER fly with -snip-!

[ Edit: Removed slander. We are not a court. ]

2. Posted by berner256 (Moderator 1047 posts) 14w Star this if you like it!

Please note that mooreIs posted similar comments to express his displeasure last Oct. 26 on flightratings.com; and today on flyertalk.com.

Please also note that, as a general rule, passengers on flights aren't allowed to dispense their own liquor. Only flight attendants are allowed to serve alcoholic beverages under U.S. aviation rules. Since -snip- is a registered U.S. air carrier (it serves Seattle, for example), it's required to obey U.S. regulations at all times, regardless of the airspace it's in.

§ 121.575 Alcoholic beverages.
(a) No person may drink any alcoholic beverage aboard an aircraft unless the certificate holder operating the aircraft has served that beverage to him.

(b) No certificate holder may serve any alcoholic beverage to any person aboard any of its aircraft who -

(1) Appears to be intoxicated;

(2) Is escorting a person or being escorted in accordance with 49 CFR 1544.221; or

(3) Has a deadly or dangerous weapon accessible to him while aboard the aircraft in accordance with 49 CFR 1544.219, 1544.221, or 1544.223.

(c) No certificate holder may allow any person to board any of its aircraft if that person appears to be intoxicated.

(d) Each certificate holder shall, within five days after the incident, report to the Administrator the refusal of any person to comply with paragraph (a) of this section, or of any disturbance caused by a person who appears to be intoxicated aboard any of its aircraft.

[ Edit: removing specific airline. ]

3. Posted by wizzmor1977 (Respected Member 333 posts) 14w Star this if you like it!

I'm interested to find out what he is trying to sell.

4. Posted by karazyal (Travel Guru 2053 posts) 14w Star this if you like it!

How many drinks did he consume before boarding? Plus the he drinks are on top of 2 Valiums too!

A couple of the symptoms of mixing Valium with alcohol include confusion and disorientation. Perhaps he was too screwed up to know how bad off he was!

https://americanaddictioncenters.org/valium-treatment/dangers/

"Then on my return business class flight home I brought my own small bottle of wine to drink.."

This just keeps getting better!

--

If someone is unhappy with the service with an airline never fly with them again! Just take the business elsewhere! However, if another airline handles the same person the same way perhaps the problem is with the poster!

[ Edit: Edited on 12-Jun-2018, at 10:57 by karazyal ]

Post 5 was removed by a moderator
6. Posted by Cyberia (Travel Guru 1867 posts) 13w Star this if you like it!

The stewardess has the last word on alcohol and protect the rest of us from bothersome drunks who think they are perfectly sober.

No means no.

7. Posted by ToonSarah (Travel Guru 664 posts) 13w 1 Star this if you like it!

Quoting berner256

Please note that mooreIs posted similar comments to express his displeasure last Oct. 26 on flightratings.com; and today on flyertalk.com.

And also posted here about another (or maybe the same?) airline where a hostess took objection to being touched by him! It's possible that inappropriate behaviour towards the cabin crew contributed to their refusal to serve him alcohol!

8. Posted by Stefmuts (Budding Member 105 posts) 12w Star this if you like it!

I'm not sure why my post was removed (not sure what I wrote )but moorels just seems to be here on TP to get us to not fly with Snipsnip ;) because he had a bad experience (or 2) where I'm not sure if he wasn't cousing the trouble himself ( if I'm not allowed to say this I'm not sure how to put it)

9. Posted by AndyF (Moderator 1163 posts) 12w Star this if you like it!

Quoting Stefmuts

moorels just seems to be here on TP to get us to not fly with Snipsnip ;)

(if I'm not allowed to say this I'm not sure how to put it)

Sounds like fair comment to me. :) It doesn't look like he's been back on the site since he tried his first two grumbles, so hopefully it's a problem that's gone away. I don't know why your post would have been removed.

[ Edit: Edited on 25-Jun-2018, at 03:03 by AndyF ]

10. Posted by Kathrin_E (Travel Guru 338 posts) 12w Star this if you like it!

I read the unsnipped posts - they were about two different sniplines ;) Since both are just complaints about airline staff objecting against the OP's own misbehaviour, I don't think they are of use to anyone. Shouldn't they both be deleted?