Phew, we're back online!

Travel Forums System Talk Phew, we're back online!

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1. Posted by Peter (Admin 6690 posts) 2w 1 Star this if you like it!

Hey everyone,

Sorry about the rather long outage. It's been about 10 hours of battling servers to get it back up.

Unfortunately, the database server died which led to all this drama. What exactly went wrong with it, I don't know, but it was dead and it wasn't coming back.

Thankfully the backup systems were operating smoothly and were up to date

Once I realised that the database was not coming back, I decided to switch the site to the backup database. You may notice things running slightly slower as a result of this switch over, but at least we have a site running again!

Sorry for any trouble this might have caused anyone.

Peter

2. Posted by Peter (Admin 6690 posts) 2w Star this if you like it!

Also, there are likely a lot of bugs due to a slight difference in the way the database handles things. Please report them here if you notice them :)

3. Posted by Sander (Moderator 5355 posts) 2w Star this if you like it!

Hardware died? Or software died?

Either way, I think you can be pretty proud that your fallback scenario was not just in place, but fully updated and ready to take over (even if perhaps not quite as smoothly as you'd have liked).

Don't wait too long with getting a backup for the backup! :)

4. Posted by Sander (Moderator 5355 posts) 2w Star this if you like it!

Possible bug: all three of our posts list a timestamp of "NOW". I'm pretty certain I took more than a minute to write mine... And it's definitely two minutes later "now" when writing this 4th post. Let's see what it'll say for timestamp.

Yup, definite bug.

[ Edit: Edited on 30-Apr-2019, at 11:08 by Sander ]

5. Posted by Bennytheball (Budding Member 27 posts) 2w Star this if you like it!

I tried to use the hyperlink to transfer one of my photos stored on Travellerspoint to an input on Tripadvisor but it's still not working, maybe too early for celebrations?

6. Posted by Andrew Mack (Travel Guru 811 posts) 2w Star this if you like it!

OK, so not the bailiffs ;)

7. Posted by greatgrandmaR (Travel Guru 979 posts) 2w 2 Star this if you like it!

Thank goodness. I had to work on genealogy and play solitaire

8. Posted by road to roam (Travel Guru 171 posts) 2w Star this if you like it!

Quoting greatgrandmaR

Thank goodness. I had to work on genealogy and play solitaire

On the bright side (?) this downtime gave me the chance to do a much-needed repair on my van by replacing the lower ball joint (again!).

Having said all that, I'm happy to see the site back up and going!

9. Posted by Keep Smiling (Respected Member 20 posts) 2w Star this if you like it!

Well done, Peter. Thanks for getting everything back to (near) normal so quickly.

It's a timely reminder that I must do a backup of my own data sometime soon!

10. Posted by Peter (Admin 6690 posts) 2w Star this if you like it!

Quoting Sander

Hardware died? Or software died?

The guys in the data centre were trying to reboot and it wouldn't start up. It sounded like they would have been able to get the data off of the server though, but it was taking absolutely forever. So I guess a software failure. I could have made the switch to my slave database earlier actually, but didn't want to because it's a headache trying to get it back to how it was. I'm going to leave it how it is right now for a while I think.

Either way, I think you can be pretty proud that your fallback scenario was not just in place, but fully updated and ready to take over (even if perhaps not quite as smoothly as you'd have liked).

Don't wait too long with getting a backup for the backup! :)

Not sure if proud is the right word, just really, really relieved that my backup system was all in order. And yes, it's already mirrored and backed up. And that timestamp bug is fixed too.