travelling in Greece

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1. Posted by loumar747 (First Time Poster 1 posts) 6d Star this if you like it!

Am heading to Greece in Sept with 3 other ladies and, at the moment , am trying to book a flight from Athens to Naxos. We will be arriving in Athens at 9:30 a.m. and are planning to book a flight with Sky Express at 12:30 and are concerned that will give us enough time to get to the Sky Express terminal. Also, have heard that the airline often changes it's schedule and then does not give refunds. Doesn't sound plausible to me but am wondering if anyone has any info on this. I have read the Sky Express website and it does not mention flight schedule changes or implications. Anyone out there who has had experience with this?

2. Posted by leics2 (Travel Guru 685 posts) 6d Star this if you like it!

>and are concerned that will give us enough time to get to the Sky Express terminal.

You are, I assume, flying into Athens from Canada. You don't say whether you have booked a through ticket or two separate tickets.

If you have booked a through ticket then Sky Express will know you are coming and will be aware of any delays. Your ticket must be honoured under EU law (see below) and if you don't make your flight then you will be compensated/put on the next available flight etc etc.

If you are booking two separate tickets then it's a different matter. Three hours is pretty tight because a) you need to allow for potential inbound delays b) you need to go through border control at Athens, collect your bags and go through Customs and c) you need to get yourselves and bags to the Sky Express check-in before it closes 40 minutes before departure.

That gives you just 2 hours and 20 minutes to deplane, get to and through border control, bag reclaim and Customs before you find and go to Sky Express check in.

As I assume you are making a transatlantic flight I think this is very tight. Queues for border control can be long at any airport, just as bags don't always arrive speedily. If I were booking separate tickets for this trip I'd either book a later Naxos departure or plan an overnight stay in Athens.

> have heard that the airline often changes it's schedule and then does not give refunds.

All EU/EEA -based airlines (and all those which depart from EU/EEA countries, regardless of where they are based) are covered by EU laws and all passengers are covered by EU rights:

https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

https://europa.eu/youreurope/citizens/travel/passenger-rights/air/faq/index_en.htm

However, all airlines can (and do) change their schedules for a variety of reasons. Whether you are entitled to a refund depends on the ticket you have bought and the circumstances relating to the change. If you buy non-refundable tickets you certainly can't expect a refund from any airline if a change of departure time doesn't meet the legal criteria.

It is unlikely that any departure will be moved forward more than by a few minutes but, given your short transfer time, those few minutes could make a difference.

[ Edit: Edited on 13-May-2019, at 06:14 by leics2 ]

3. Posted by ToddP (Moderator 192 posts) 6d Star this if you like it!

I do not have experience flying SkyExpress, but 3hr gives you enough time for self transfer. As always with the self transfers the risk is that your first flight is delayed and you might miss your second flight. Because of a self transfer you have no protection. But this is always the case with the self transfers. But 3hr I believe is more than enough to give a go. :)

4. Posted by leics2 (Travel Guru 685 posts) 6d Star this if you like it!

But it's not 3 hours, Todd.

It's just 2h 20 minutes, because at Athens Sky Express closes check-in 40 minutes before departure:

https://www.skyexpress.gr/en/travel-info/before-the-flight/check-in/

[ Edit: Edited on 13-May-2019, at 08:12 by leics2 ]

5. Posted by AndyF (Moderator 1518 posts) 6d Star this if you like it!

Quoting leics2

It's just 2h 20 minutes, because at Athens Sky Express closes check-in 40 minutes before departure

Wouldn't most people treat that as part of the 3hrs overhead. It's like breaking out the time taken to go through security.

It boils down to: if your inbound flight is on time then 3hrs is fine. If it's much late, you're in trouble.

6. Posted by leics2 (Travel Guru 685 posts) 5d Star this if you like it!

>Wouldn't most people treat that as part of the 3hrs overhead

Not in my experience, Andy.

It was Todd who referred to 3 hours but, as the poster says she lands at 0930 and the flight leaves at 1230, my point is simply that the transfer period is actually a maximum of 2h 20m unless she has a through ticket.

Unless the poster has no checked bags imo that's a bit risky when travelling on separate tickets. Sky Express seem to have a late afternoon flight Athens>Naxos so, if it was me, I'd book that one. :-)

[ Edit: Edited on 13-May-2019, at 12:24 by leics2 ]

7. Posted by ToddP (Moderator 192 posts) 5d Star this if you like it!

Quoting leics2

>Wouldn't most people treat that as part of the 3hrs overhead

Not in my experience, Andy.

It was Todd who referred to 3 hours but, as the poster says she lands at 0930 and the flight leaves at 1230, my point is simply that the transfer period is actually a maximum of 2h 20m unless she has a through ticket.

Unless the poster has no checked bags imo that's a bit risky when travelling on separate tickets. Sky Express seem to have a late afternoon flight Athens>Naxos so, if it was me, I'd book that one. :-)

Subject all flights being on time...
-1hr for disembarkation of the aircraft, passport control, bag collection.
-walk to the check-in desk in few minutes (or run if needs to)

Plenty time

[ Edit: Edited on 13-May-2019, at 12:58 by ToddP ]

8. Posted by leics2 (Travel Guru 685 posts) 5d Star this if you like it!

Different experiences, different opinions. :-)

[ Edit: Edited on 13-May-2019, at 13:27 by leics2 ]