Dog sitting between seats on flight

Travel Forums General Talk Dog sitting between seats on flight

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41. Posted by karazyal (Travel Guru 2289 posts) 1w 1 Star this if you like it!

No problem with hot dogs with mustard and relish!

42. Posted by road to roam (Travel Guru 321 posts) 1w Star this if you like it!

Quoting karazyal

No problem with hot dogs with mustard and relish!

Not at all - just don't forget the onions on mine, please!;)

43. Posted by PrettyFunPlaces (Budding Member 75 posts) 1w Star this if you like it!

The bag was under a seat, but the dog was not in it.

44. Posted by greatgrandmaR (Travel Guru 1161 posts) 1w Star this if you like it!

[quote=leics2]If people have severe allergies likely to impact on a flight I'd expect them to notify the airline in advance (as most do). Airlines will then take the appropriate preventative steps (which why no-one on Benny's flight didn't get to eat any peanuts) and, if the allergy is dog-related, I'd expect the airline to ensure that the flight had no cabin dogs aboard.
[quote]

Except that they don't.

My granddaughter has a peanut and cashew allergy - she has an anaphylactic reaction if she eats one. She said that if someone near her was eating peanut butter that she notices that her throat gets tight. I notified the airline (KLM as a Delta codeshare) when I made the reservation, and then called again to be sure a week before we left. We were flying first class from Houston to Amsterdam, and then a few days later Economy to Kilimanjaro. After our trip we flew back first class from Kilimanjaro to Amsterdam via Dar es Salaam and then from Amsterdam back to Houston (Texas). I was told that the plane would be sanitized - wiped down so that no errant peanuts or dust would be on the seats and that no one within 4 to 6 seats of her would be eating peanuts. She carried 6 epi-pens with her just in case as well as wipes.

The very first thing they did on the first flight was to offer me cashews and peanuts. There was nothing whatever on the flight manifest about it. On the following flight, they had ice cream cones with walnuts, which I don't know whether it would have been a problem or not - she slept the whole flight so didn't eat anything.

When we stopped in Dar es Salaam on the way home, we could observe the cleaning crew and they didn't even check the seat back pockets - there was no sanitizing done. Just about every flight there was a point where she could have gotten nuts and eaten them.

I have asthma and am allergic to dogs and cats, as well as pollen, dust and mold, but I don't have an anaphylactic reaction. Some people might, but I think it is more rare for that type of allergen

45. Posted by leics2 (Travel Guru 878 posts) 1w Star this if you like it!

Your experience was appalling, Grandma, and most certainly should not have happened on any EU-based airline. When was this?

As there was no info on the flight manifest I'd guess that Delta was wholly at fault here, simply not passing on the appropriate information to KLM. Nevertheless I hope you complained to the cabin crew at the time and also made a very strong complaint to both KLM and Delta once you returned home?

>Except that they don't.

I'll add the word 'sometimes' to your sentence. It is wrong to suggest that your own unfortunate experience is the norm.

[ Edit: Edited on 14-Aug-2019, 11:44 GMT by leics2 ]

46. Posted by greatgrandmaR (Travel Guru 1161 posts) 1w Star this if you like it!

This was June 2018.

I talked to Delta before the flight and the man said that they passed the information on to KLM. I was on the phone with him a long time. I suppose that maybe I should have called KLM direct, but my flight information was through Delta.

This is what I wrote at the time:
May 28 - One Foot Up
My daughter says we need to leave about 11 tomorrow to get to the airport timely since Bush (airport) is very crowded and the TSA is always backed up. She also says they will not allow you to have anything in your pockets and she does not think they will allow the money belts under your clothes. She got some more OFF wipes and some snacks.

I went on line to check to see if I had a wheelchair for the airport, and had to call and talk to a customer service guy. He said that I had the wheelchair for all the flights, but that our granddaughter's peanut allergy was only on the return flight from Amsterdam to Houston. So he had to go over to the KLM partner area to get it put on the other flights, since KLM is actually doing the flying. He did give me the KLM flight identifier for this flight.

When I complained about the walnuts on the second flight, it was apparent that the flight attendant had not looked at the list of ingredients.

I have never been on a flight where they said that they had someone with an allergy so that they could not serve some type of food or snack. I know that Southwest just gives you pretzels - I think so that they don't have the problem.

I think it very unlikely that the cleaning crew does any sanitizing on any flight which was why she brought wipes so that she could do it herself.

My experience may not be the norm, but I don't think it appropriate to add "Sometimes" to my statement because even once is too many.

[ Edit: Edited on 14-Aug-2019, 12:01 GMT by greatgrandmaR ]

47. Posted by AndyF (Moderator 1690 posts) 1w Star this if you like it!

Quoting greatgrandmaR

I have never been on a flight where they said that they had someone with an allergy so that they could not serve some type of food or snack.

I have, on a number of occasions.

Peanuts seem to be given out more seldom these days so I imagine there are other occasions when no announcement is made about it but other snacks are substituted.

48. Posted by leics2 (Travel Guru 878 posts) 1w Star this if you like it!

If I had been you I would have made a *very* strong complaint to both airlines when I was back home.

I too have been on several flights where that announcement has been made and, like Andy, I suspect there are many other occasions where no announcement is made, if only to avoid potential arguments with those who think their 'rights' are being infringed. It's probably easier for crew just to say 'Sorry, we have no peanuts' than to say' We have no peanuts because one passenger has an allergy'.

>My experience may not be the norm, but I don't think it appropriate to add "Sometimes" to my statement because even once is too many.

Once is indeed too many but your statement that airlines don't act on the information they receive is, frankly, wrong. They didn't in your case but you cannot use that one experience to make a generalised statement.

[ Edit: Edited on 14-Aug-2019, 12:08 GMT by leics2 ]

49. Posted by greatgrandmaR (Travel Guru 1161 posts) 1w Star this if you like it!

When I have flown with her sister who has a gluten allergy, they do appropriate food for her.

50. Posted by leics2 (Travel Guru 878 posts) 1w Star this if you like it!

Gluten intolerance (it's not an allergy) does not kill. Peanut, tree nut, shellfish and a few other allergies can and do kill.

That's why airlines avoid serving peanuts (in particular) on flights where a severe allergy has been pre-notified. If someone died from anaphylaxis as a result of nuts being served the airline would most certainly be liable.

[ Edit: Edited on 14-Aug-2019, 12:14 GMT by leics2 ]