Help for my research

Travel Forums General Talk Help for my research

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1. Posted by TimaTP (Budding Member 8 posts) 3w Star this if you like it!

Dear Travellers,

My name is Tima, a PhD researcher in tourism and hospitality management. I have been looking at the implementation of digital technology in the travel industry. I am particularly interested in the traveller’s experiences in high-tech environments where there is a high use of digital technologies or alternatively in environments where there is low or no use of technology during their stay. I’d be really grateful if you would spare a little of your time to tell me about your experience. Your answers can be as long or short as you like. The purpose of the project is purely academic and the privacy of the participants will be guaranteed.

PS. Permissoin was taken from TravellersPoint. If you have any questions about this research, please feel free to post them on here or send them to me.

Best wishes,
Tima

2. Posted by ToonSarah (Travel Guru 1066 posts) 3w 1 Star this if you like it!

In answer to your question about low use of technology, I recently went on a tour to North Korea, aka DPRK. There is no internet access there so we were cut off from all our usual social media sites, email etc. I use Facebook a lot, including usually while travelling (to share photos with family and friends, and to keep in touch with their news). I thought I would find it tough to be without it but although I would have quite liked to have posted a few photos on the whole I found that I didn't miss it nearly as much as I thought I would - perhaps because our days were so busy there would have been limited time in which to get online even if I could!

3. Posted by leics2 (Travel Guru 1028 posts) 3w 1 Star this if you like it!

I think the choices made by and the preferences of the individual traveller are relevant factors?

Wherever I travel, including countries with high use of digital technology such as the US and the UK, I use digital technology much, much less than when I am at home in the UK. When I'm on a trip the vast majority of my day is taken up with exploring and enjoying a location, activities for which I neither need nor use digital technology. I research the places I'm going to visit before I travel (including public transport) and, when abroad, much prefer hard-copy maps & timetables anyway. I'm not much interested in social media and certainly don't miss it when I'm on a trip.

When I'm on a trip (and if wifi is available....I won't pay roaming charges except in an emergency!) I only use digital technology (almost always my tablet + hotel wifi rather than my phone) to check my emails daily (in case of emergency) and to check UK news headlines (ditto). I certainly don't miss all the other things for which I use digital technology when at home...news websites, TP and other travel fora, watching TV etc etc.

I fully appreciate that I may be unusual in this. :-)

4. Posted by TimaTP (Budding Member 8 posts) 3w Star this if you like it!

Quoting ToonSarah

In answer to your question about low use of technology, I recently went on a tour to North Korea, aka DPRK. There is no internet access there so we were cut off from all our usual social media sites, email etc. I use Facebook a lot, including usually while travelling (to share photos with family and friends, and to keep in touch with their news). I thought I would find it tough to be without it but although I would have quite liked to have posted a few photos on the whole I found that I didn't miss it nearly as much as I thought I would - perhaps because our days were so busy there would have been limited time in which to get online even if I could!

Hey ToonSarah, thank you very much for your prompt reply. I really appreciate your help.

5. Posted by TimaTP (Budding Member 8 posts) 3w Star this if you like it!

Quoting leics2

I think the choices made by and the preferences of the individual traveller are relevant factors?

Wherever I travel, including countries with high use of digital technology such as the US and the UK, I use digital technology much, much less than when I am at home in the UK. When I'm on a trip the vast majority of my day is taken up with exploring and enjoying a location, activities for which I neither need nor use digital technology. I research the places I'm going to visit before I travel (including public transport) and, when abroad, much prefer hard-copy maps & timetables anyway. I'm not much interested in social media and certainly don't miss it when I'm on a trip.

When I'm on a trip (and if wifi is available....I won't pay roaming charges except in an emergency!) I only use digital technology (almost always my tablet + hotel wifi rather than my phone) to check my emails daily (in case of emergency) and to check UK news headlines (ditto). I certainly don't miss all the other things for which I use digital technology when at home...news websites, TP and other travel fora, watching TV etc etc.

I fully appreciate that I may be unusual in this. :-)

Hey Leics2, thank you very much indeed for your kind help : )

6. Posted by greatgrandmaR (Travel Guru 1330 posts) 3w 1 Star this if you like it!

I am retired. (I am 82 years old). I have been traveling for a long time - long before electronic communications were available. Now that they are - I use them. I started using computers back in 1979 before there was much internet, and my use evolved as the computers evolved.

When I retired in 2000, I had two or 3 email addresses. My mother (who was 91 at the time) had a desk top computer, which she used. My husband and I set out on our boat to go down the ICW (Intercoastal waterway). We used my computer for charting (the way Iphones do google maps now, except for nautical charts). I had a device with an acoustic modem called Pocketmail that I could send and receive email from a phone. I wrote up each day's trip and where I could, I logged on at a marina and sent the emails especially to my mom so she would know what we were doing. If I couldn't do that I could use a bag phone and the Pocketmail. I carried 2 or 3 laptops on the boat with me for email, navigation and editing photos. Our last trip down the ICW in 2003 https://grandmarmarathon.travellerspoint.com/

Fast forward to the present. I no longer have the physical energy to sight-see until I drop. At most I can do a little more than a half day. I require any hotel that I stay at to have good internet so I can do email and keep up with my family on FB. After I run out of physical energy, for the rest of the day, I am writing up what I see and editing the photos that I took. I use my phone for maps and to find places to eat on the road (I usually make hotel reservations in advance). Even when I was in Tanzania last year, I carried a laptop and used it every day except for a couple of days at a tent camp where they didn't have electricity. https://greatgrandmartanzani.travellerspoint.com/22/

Just as an aside - I do cemetery documentation - my husband and I will stop at a cemetery and between us we can take 300 or more digital photos in about a hour. Some of my time is spent editing those photos and entering them into an on-line database. I need good internet to do that. I see no reason to do without it. I also require level access to my room, a private bathroom with a seat in the shower, free parking (not valet parking), heat or a/c, and I prefer a place with a free breakfast.

The one way that I am probably different from most millenials (like my children and grandchildren) is that I don't have my cell phone on except when I'm using it in the car for mapping or for making a call. Otherwise, it is turned off.

[ Edit: Edited on 13-Nov-2019, 18:58 GMT by greatgrandmaR ]

7. Posted by berner256 (Moderator 1199 posts) 3w 1 Star this if you like it!

Digital technology has made travel much easier even in countries that some would deem to be "low tech." For example, GPS is useful to plot location in the Sahara, where knowing where you are once depended on your knowledge of landmarks. Technology also makes it easier to communicate. Over the past two days I've talked to people in Egypt, New Zealand, India and Italy. But there are limits, even in "high tech" countries where digital technology isn't readily accessible for a variety of reasons, including topography (mountains, etc.). Still, the surprise is that it is available so much more now than in the past. I use Google Fi to access cellular and Internet service in 200+ countries and territories. It even allows me to access Facebook while traveling in China. That permitted me last year to upload photos to Facebook immediately after I took them with my Pixel 2 phone in Tibet. Friends and family got to see the photos and videos instantly after I took them, something that would not have been possible a few years ago. Technology also helps solve or forestall problems. I use the Delta Air Lines app on my mobile phone to rebook a flight if the one I was scheduled on is cancelled. No need to stand in line to see an agent, or to call the reservations line. My mobile phone also provides timely weather information, particularly radar data, helping me to plan my day. Finally, if digital technology isn't available in one place, it probably will be elsewhere. Just stay alert, use common sense and it all will be OK.

[ Edit: Edited on 13-Nov-2019, 19:29 GMT by berner256 ]

8. Posted by Teoni (Travel Guru 815 posts) 2w 1 Star this if you like it!

In September I visited Lord Howe Island where there is no mobile phone coverage whatsoever. If you want to make a phone call there was a pay phone at the hotel. To make calls around the island you would go to a free phone in the centre of town. There is some WiFi but it is very expensive so I only bought a small package just to check emails. It was quite interesting to spend a week with no bars on my phone. In saying that there are plenty of things on your phone that still work without any network or internet. The GPS worked fine so I could still use maps, I can take videos, photos, write up notes, I download tourist information that I retrieve offline. So even if the destination is low tech it doesn't mean as a tourist you travel low tech, mobile phones are pretty powerful these days.

9. Posted by Dymphna (Full Member 194 posts) 2w 1 Star this if you like it!

I am a travel manager for a smaller company. I keep track of about 40 different travelers. We are averaging about $45k in tickets and $20 - 30k in hotels per year. The usage of electronics is age related from what I see. Even the most tech savvy person I have still likes to take paper copies of his schedule if they are in their late 40's or older. One exception for an engineer and myself.

We have a TMC and go through Concur to purchase tickets. I have had two people book their own tickets on it other than me. One is the engineer and the other is my backup. I have gotten my people to use the airline apps on their phones. I am also trying to encourage them to use apps like Tripit and to take pictures of receipts. Tripit is starting to catch on. Pictures or using apps for keeping receipts, not so much.

When I have a foreign trip, I use Step.gov to register travelers and to get information on what is happening. I also get travel warnings from the TMC regularly. I do use both.

[ Edit: Edited on 20-Nov-2019, 02:20 GMT by Dymphna ]

10. Posted by Beausoleil (Travel Guru 1290 posts) 2w 1 Star this if you like it!

77 years old. We travel in Europe and the USA, mostly in France. I've always taken a laptop. The smartphone is now a constant companion. I love the GPS function and use it often. We have our airline apps for tickets and French train apps for schedules and tickets. I actually used the telephone to call for reservations occasionally and to contact people we're renting a house from to let them know when we'll arrive. (I hate talking on the phone so it never gets used except when we're traveling.) I have a French SIM card I've used for years.

I upload my photos each day onto my laptop and my husband checks accounts each day so we want wifi wherever we go. I've also discovered we can stay in touch with family for free using Messenger on Facebook. We also text fairly often.

The GPS and tickets on the phone are my favorite uses. I don't use tech for my daily journal though. There is something satisfying about writing it out by hand. I transcribe it onto my computer when we return from the trip. That's also when I sort my photos. Generally we like to spend a very full day sightseeing so we don't want to mess with technology. In the evening my husband reads while I upload photos and hand-write my journal. I'll check email everyday and Facebook a few times a week to keep up with family. We also always check the local tourist office web sites when we are planning and after we arrive.

Love not having to drag paper tickets around anymore! ????