Report spam and prevent newbies to post spam

Travel Forums System Talk Report spam and prevent newbies to post spam

Page
  • 1
  • 2
Last Post
11. Posted by AndyF (Moderator 2050 posts) 4w Star this if you like it!

Quoting Vic_IV

I have to report dozens of "members" every month.

Most of them appear to register, drop one spam, and never return. For that reason it's usual to just report the post and let a moderator delete it. The dead account can fairly safely be ignored.

If someone is a repeat spammer, or is spamming somewhere beyond the forums, then I report the member. That adds it to a list for Peter to deal with. I try not to add to his workload unless there's some reason.

12. Posted by Kwoa (Budding Member 9 posts) 4w Star this if you like it!

This might be the place, or not, to post this, but overall, as much as I like some content and functionality of TP, I must admit that I found the forum/structure not very engaging, which is sad because it might limit the website's potential somehow.

First time I landed on a TP forum, the dialogue was rather unwelcoming, to the extent that I felt I had to point it out (this post https://www.travellerspoint.com/forum.cfm?thread=116126).
I'm a genuine person (or at least I believe :) ), and when trying to comment on a blog for Scarborough, my comments were blacklisted (even though I already add profile, uploaded photos, forum posts...), and I had to push to have the comments go through...

I understand the need to control and tackle spammers, and how annoying it is to waste time cleaning spammers' mess, however I believe a better balance should be found. Some rules are simply pushing newcomers away, which is not the objective I believe. You're making people that genuinely want to be part of this community work far too much for it, and they simply go somewhere else. Meanwhile, spammers won't care and will come back anyway... because that's what they do, they spam...

This was my humble feedback, from a newcomer... I don't have any concrete solutions.

[ Edit: Edited on 06-Jul-2020, 23:55 GMT by Kwoa ]

13. Posted by Beausoleil (Travel Guru 1611 posts) 4w 1 Star this if you like it!

Hi Kwoa. This is as good a place as any to express your opinion. We all come from different travel forums and it is more or less difficult depending on what we expect. I've been here for a couple years now and am still finding my way but there are a lot of good people here and lots of excellent travel advice. We all need to remember that each person approaches travel differently and with different expectations so what may seem a good place for a tourist to one person may be exactly what another person is trying to avoid. I've been on a couple travel forums where that can become very unkind and you really won't find that here. People will disagree, but they do so respectfully for the most part.

As far as spam, it's an ongoing problem everywhere and the Moderators deal with it as well as they can. Sometimes it may appear they go overboard, but we don't know what has gone on behind the scenes so it can seem a bit over-the-top from our perspective. If you disagree with one of them, message them and ask why that decision. I've done it a few times and always received a timely answer with a good explanation.

I've really enjoyed your photos and especially your tiny travel companion so I hope you will give us a chance and remain a part of our forum. It's a tough time for all us travelers with the virus keeping us home.

Stay safe,

14. Posted by Utrecht (Moderator 5735 posts) 4w Star this if you like it!

And there are the constant people who just create another account when the previous account has been inactivated.

https://www.travellerspoint.com/users/StrataBodyCor/

Had spam in guide last week, both content as well as member's profile deleted. Now the same spam again. And just a forecast: there will be many many more of them. Probably the IP adress is not the same and again spam on same day as becoming a member.

I would like to have a test that new members are not able to add content to the guide for just 24-48 hours. I really wonder if they come back the next day or a few days later. That's not my experience.

15. Posted by Sander (Moderator 5477 posts) 4w Star this if you like it!

The solution we have on the forum for recurring spam for the same product from different accounts is adding their keywords to the blacklist (I always note the keywords explicitly when I report an account like that). @Peter: is that implemented for the guide as well? If not, that'd be a great improvement.

16. Posted by Peter (Admin 6917 posts) 4w Star this if you like it!

No, there isn't a blacklist for the guide (or user profiles for that matter). That would indeed be an improvement.

17. Posted by Utrecht (Moderator 5735 posts) 4w Star this if you like it!

Quoting Utrecht

And there are the constant people who just create another account when the previous account has been inactivated.

https://www.travellerspoint.com/users/StrataBodyCor/
And just a forecast: there will be many many more of them

https://www.travellerspoint.com/users/BodyCorporateM/

And there is the next one....

18. Posted by leics2 (Travel Guru 1427 posts) 4w Star this if you like it!

>And there are the constant people who just create another account when the previous account has been inactivated.

That happens on all websites to which the public can contribute and, especially, on those which have forums. It's been happening for years and years and I doubt there is any way to prevent it, only to reduce it.

Operating a pay-to-join at substantial cost and/or preventing new members from making any contribution for months might stop spammers but the latter is obviously ridiculous if the site has forums and/or pages which are created by members and thee former would inevitably mean a massively reduced membership.

>I would like to have a test that new members are not able to add content to the guide for just 24-48 hours. I really wonder if they come back the next day or a few days later. That's not my experience.

Whilst I agree preventing new members adding to TP guides for a short period might reduce spam, if only initially, it is certainly not my experience that spammers won't wait. Imo they very often will, especially if the waiting period is relatively short. On VT we often saw spam from accounts which had been established weeks or even months previously. On one occasion, there was a concerted attack involving hundreds of accounts which had been individually set up over many, many months (the ISP varied, as did the username and profile photo). Those accounts flooded the forums with posts. It took most of a weekend for the techies to identify and block/remove the 'members' involved.

Spammers make money from the length of time their spam is visible. For those who are proficient, waiting a couple of days for the opportunity isn't such a big deal, especially if they then discover the spam remains in place for a long period of time.

19. Posted by Utrecht (Moderator 5735 posts) 3d Star this if you like it!

For some reason all spam of the last weeks in the guide has been from the Brisbane/Queensland region. New account and same day spam in guide and gone they are.

Guess the Queensland businesses found eachother to have free commercials on tp lol. Sad poor business people

Page
  • 1
  • 2