Photo wrong way round when uploaded

Travel Forums System Talk Photo wrong way round when uploaded

1. Posted by bruceontour (Respected Member 1 posts) 2y Star this if you like it!

Some photos when uploaded appears either upside down or on its side (portrait when it is a landscape photo). Tried to upload with the image first either upside down or on its side but still no joy.

Have uploaded many photos in my previous blogs but this is the first time this has happened with my new blog that I have just started.

2. Posted by Sander (Moderator 5923 posts) 2y Star this if you like it!

Once upon a time photos were always stored in landscape format. If you took one in portrait format, you'd have to go into an image editor, rotate it, and save it. Then cameras started saving the orientation of the camera at the moment the photo was taken in metadata. This got more complex, because where an old camera has an obvious up and down, phone cameras don't, so images could even be upside down. Then image viewers started automatically rotating the photo based on the stored metadata. Then users stopped knowing that their photos are stored in landscape format, because they never see them that way, so they started uploading them to websites without correcting them, and complaining about websites displaying the photos wrong. Then websites started trying to also interpret the orientation metadata and rotating the image based on that. This is where we are now.
(There's added complexity about what to do if the image was rotated manually in an old image editing program, which didn't know to discard the metadata after doing so.)

Unfortunately every manufacturer of cameras (including those on phones) uses a different format for storing metadata, and Travellerspoint might not know about the specific way your camera does it. Please leave at least one of the upside down images in your gallery, so Peter can have a look at it.

Meanwhile, if you go to the edit screen of an individual photo in your photo gallery, there's "Rotate Left" and "Rotate Right" links underneath the photo, which allows you to correct a photo after uploading.

3. Posted by Peter (Admin 7128 posts) 2y Star this if you like it!

Hi Bruce,

Sander summed it up right - there's probably something different about the way your camera is storing this information which I'm not handling yet. If you can send me an email with one of the original photos that was rotated incorrectly I can test how it works and ensure future ones are rotated correctly.

I'll send you a PM with my email address.