Comments not coming through

Travel Forums System Talk Comments not coming through

1. Posted by Adventure_Adri (Budding Member 3 posts) 26w Star this if you like it!

I have a private blog, however allowed non members to comment. I habe had a few friends say they havr tried to leave comments but none have showed up. Anyone know why?

2. Posted by Sander (Moderator 5640 posts) 26w Star this if you like it!

Comments from non-members will never show up initially; you have to approve them manually, which you should be able to do in your blog management area. I think it stores the approval based on the email address, so further comments from the same people will show up automatically.

3. Posted by Adventure_Adri (Budding Member 3 posts) 26w Star this if you like it!

Tbank you ... I have tried looking there and it says no comments

4. Posted by Sander (Moderator 5640 posts) 26w Star this if you like it!

Hmm, I'm at a loss - never heard of a problem like that before.

What you could do is try to log out, leave a comment yourself, log back in, and try to find that comment in the blog area. If you can't, I can try giving more precise comments on where it should be - if you still can't locate it, there might be a bug at play which'll need Peter, the admin, to have a look at.

5. Posted by Adventure_Adri (Budding Member 3 posts) 26w Star this if you like it!

I think there is a bug as i have tried everything. Can you please get Peter to look at it?
I am.a supporter

Oh i switched of the password protection to the blog and then i tried to comment. That came through. But i want my blog provate to my friends only.

6. Posted by Sander (Moderator 5640 posts) 25w Star this if you like it!

I've just set up a password protected blog myself, and commented on it without being logged in, and that works for me.

My blog overview area doesn't indicate that there's a new comment, so this line:
New Entry X Posts Y Subscribers 0 Comments Settings
shows "0 comments", but when I click on that link to go to the comments management, I see my comment with status "Awaiting Moderation", and can approve it from there.
Oh, and I even got an email notification about there being a blog comment awaiting approval - you didn't get those either?

I realize that doesn't help you - I'm just trying to narrow down where the bug could be - what the difference is why it doesn't work for you... It's starting to sound that something is going wrong with submitting the comments themselves?

Peter should see the thread here in System Talk, but it might be a bit before he does - he's been pretty busy lately.

[ Edit: Edited on 2 Feb 2021, 08:01 GMT by Sander ]

Post 7 was removed by a moderator