Japan: Shinkansen ticket questions

Travel Forums Asia Japan: Shinkansen ticket questions

1. Posted by 3Traveller (Travel Guru 15 posts) 10w Star this if you like it!

Hi there, hoping someone can help me here as I'm a bit confused.

I'm currently in Japan and earlier today I bought Shinkansen (Nozomi) tickets for two adults from Tokyo to Kyoto for 10:30 on 26th December. I bought them face-to-face from Tokyo Station. I'm really happy I've got them, but they were cheaper than expected - I'd seen online (shinkansentrains.com) that they would be £116 each, but in actual fact they were 14,370 yen each - £85.43. I'm not complaining, ofc, but I am wondering what this discrepancy could be due to, and if the price I got them for is definitely OK and above board?

I had also heard beforehand that you need to buy two tickets per person to use the shinkansen, but when I checked with the ticket seller, he said that only one ticket would be necessary. However, I don't speak Japanese and he didn't speak much English at all, so I'm not 100% certain we understood each other OK. Is he right and the 1 ticket per person I currently have is sufficient? Or have my husband and I only got the tickets for a surcharge, and on the day itself we'll still need to pay another fee at the gate, either with separate tickets or using our Pasmo cards?

2. Posted by karazyal (Travel Guru 4783 posts) 10w Star this if you like it!

"I'm currently in Japan..."

-

Do something simple for a start. Ask your hotel front desk staff for their free information.

Your hotel staff should speak enough English to advise you.

Good luck.

3. Posted by 3Traveller (Travel Guru 15 posts) 10w Star this if you like it!

Thanks for the advice. I'm in a 1-person apartment rather than a hotel (as I'm working here) - I will be moving to a hostel in about 3 weeks' time once I finish my contract, but until then, I just wondered if someone here might have experienced the same thing, or might otherwise be in the know about shinkansen tickets and might therefore have a suggestion or two about my situation.

4. Posted by karazyal (Travel Guru 4783 posts) 10w Star this if you like it!

I just wondered if someone here might have experienced the same thing, or might otherwise be in the know about shinkansen tickets and might therefore have a suggestion or two about my situation."

-

Always a "Plan B!"

Google search with a computer.

https://tinyurl.com/nxwtmhev

Good luck.

5. Posted by 3Traveller (Travel Guru 15 posts) 10w Star this if you like it!

Quoting karazyal

-

Always a "Plan B!"

Google search with a computer.

https://tinyurl.com/nxwtmhev

Good luck.

Obviously I can Google it, do you think I haven't tried that already?

This is a travel forum, it's what questions like mine are for. Making suggestions like 'Google it' and 'Ask someone who speaks English' are not very helpful.

[ Edit: Edited on 26 Nov 2022, 11:31 GMT by 3Traveller ]

6. Posted by karazyal (Travel Guru 4783 posts) 10w Star this if you like it!

"Obviously I can Google it, do you think I haven't tried that already?"

Evidently!

Think about it! You are working in Japan. People you work with can advise you. Later, staying in a hostel the people working there can help you too!

[ Edit: Edited on 26 Nov 2022, 12:44 GMT by karazyal ]

7. Posted by FireChariot (Budding Member 18 posts) 5w Star this if you like it!

Quoting 3Traveller

Hi there, hoping someone can help me here as I'm a bit confused.

I'm currently in Japan and earlier today I bought Shinkansen (Nozomi) tickets for two adults from Tokyo to Kyoto for 10:30 on 26th December. I bought them face-to-face from Tokyo Station. I'm really happy I've got them, but they were cheaper than expected - I'd seen online (shinkansentrains.com) that they would be £116 each, but in actual fact they were 14,370 yen each - £85.43. I'm not complaining, ofc, but I am wondering what this discrepancy could be due to, and if the price I got them for is definitely OK and above board?

I had also heard beforehand that you need to buy two tickets per person to use the shinkansen, but when I checked with the ticket seller, he said that only one ticket would be necessary. However, I don't speak Japanese and he didn't speak much English at all, so I'm not 100% certain we understood each other OK. Is he right and the 1 ticket per person I currently have is sufficient? Or have my husband and I only got the tickets for a surcharge, and on the day itself we'll still need to pay another fee at the gate, either with separate tickets or using our Pasmo cards?

If you can show the images of the ticket, maybe I can help.

8. Posted by 3Traveller (Travel Guru 15 posts) 2w Star this if you like it!

Quoting FireChariot

Quoting 3Traveller

Hi there, hoping someone can help me here as I'm a bit confused.

I'm currently in Japan and earlier today I bought Shinkansen (Nozomi) tickets for two adults from Tokyo to Kyoto for 10:30 on 26th December. I bought them face-to-face from Tokyo Station. I'm really happy I've got them, but they were cheaper than expected - I'd seen online (shinkansentrains.com) that they would be £116 each, but in actual fact they were 14,370 yen each - £85.43. I'm not complaining, ofc, but I am wondering what this discrepancy could be due to, and if the price I got them for is definitely OK and above board?

I had also heard beforehand that you need to buy two tickets per person to use the shinkansen, but when I checked with the ticket seller, he said that only one ticket would be necessary. However, I don't speak Japanese and he didn't speak much English at all, so I'm not 100% certain we understood each other OK. Is he right and the 1 ticket per person I currently have is sufficient? Or have my husband and I only got the tickets for a surcharge, and on the day itself we'll still need to pay another fee at the gate, either with separate tickets or using our Pasmo cards?

If you can show the images of the ticket, maybe I can help.

A belated thanks for the offer, FireChariot. As it turned out, the one ticket each was indeed sufficient. Didn't have any issues using them at all.