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41. Posted by wanev (First Time Poster 1 posts) 9y Star this if you like it!

On the 27th april I purchased two tickets ( for the lion king, 26th may, 2 front seats) on the website of global tickets which is london westend box office, paying 267€ !!! online by visa.
This price included the post by overseas of the tickets.
I find the payment of this amount to “ Netherlands” on my monthly bank statement .
The 27th april I received an email of the booking confirmation and a tracking order.
So far so good, I waited for the tickets which never arrived.
The week before leaving for London and still not having received any tickets, I sent them an email via their website, asking for explanations and saying that I hoped the tickets would be at the cash desk of the lyceum theatre at the 26th may. I never received any answer.
Still trustful I left for London with my daughter and went to the cash desk , but neither in the morning nor in the evening there were tickets at my name at the cash desk. The box-office assistant phoned till the last minute before the show to track my tickets,with no result, telling me she didn’t know a “westend box office”, never worked with them!!! I was furious, disappointed, but I had NO TICKETS FOR THE LION KING AND MY CREDITCARD HAD BEEN CHARGED 267€!!!
Now when I came back from London, I had an email telling me that Icancelled my booking and that my creditcard had not been charged!!! Fact is that I never cancelled my booking!!!
In the absence of any further explanations and the refund of the paid sum, I am very much willing to have recourse to legal proceedings against this company for dishonesty and fraud.

42. Posted by n8250q (First Time Poster 1 posts) 8y Star this if you like it!

Dear Sirs,

Same happened to me with 2 AC DC tickets for the Munich concert. We paid and after a couple of promises no tickets, no concert and - NO REFUND. I would be happy to receive any kind of information how to handle companies like this and how to get the money back.

Kind regards, Alex

43. Posted by Leitz (First Time Poster 1 posts) 7y Star this if you like it!

Does anyone have any new information regarding the global ticket service?
Is the company still exist? Has anyone posted in the past never got their money back?

[ Edit: Edited on 13-Nov-2010, at 02:15 by Leitz ]

Posts 44 & 45 were removed by moderators